Book Budget car rentals at Atlanta De Kalb/Peachtree Airport

Reviews

Recent reviews

Traveler rating

Wonderful

3769

Very good

1464

Good

193

Okay

1011

Fair

137

Mediocre

0

Poor

4503

2.0

Awful, waited in line in the parking garage for 1.5 hours before I was able to get my car. Will never use budget again.Reviewed Jun 11 2024

review from

2.0

Personnel at San Jose office was rude! He was upselling the car insurance which I told him isn’t necessary as we have coverage through Chase Sapphire Reserve which is the credit card I used to book reservations. He was unhappy that we declined the insurance and was very rude from then on. It was a real sad first impression of Costa Rica citizens.Reviewed Jun 11 2024

review from

2.0

Budget was under resourced for the amount of reservations they accepted. We waited in line for 30 minutes to check in, then waited another 30 minutes to recieve a car because they had no inventory. I finally accepted a full size Dodge Ram quad cab as my rental car to drive my family to the beach. It was not ideal. I didn't want to wait any longer for my actual rental to be available. They simply oversold their supply. Not a great business strategy. I feel bad for the front line workers that had to deal with that many unhappy vacationers. We were all just sitting around baggage claim staring at each other, waiting for our name to be called in the "Do I Get A Car?" lottery.Reviewed Jun 11 2024

review from

10.0

Quick checkout, but had to collect offsite which added quite a lot of time to both the return and collection overall, even though I had booked as "in terminal" on Kayak.Reviewed Jun 11 2024

review from

6.0

Price high!Reviewed Jun 11 2024

review from

6.0

Car was a bit smelly and banged upReviewed Jun 11 2024

review from

4.0

Charge me for fuel when i returned fueledReviewed Jun 10 2024

review from

10.0

Easy and simple pick up and drop off.Reviewed Jun 10 2024

review from

8.0

Most of the experience was excellent but felt like the original pick up experience was too pushy in trying to upsell us to spend money on things we didn't need. They know we've just landed from a long flight and are experiencing jet lag and it feels like they are trying to take advantage of you in that moment. Maybe that's just they're job but that part wasn't pleasant.Reviewed Jun 10 2024

review from

8.0

I had to take the car to a car wash immediately after picking it up, because it was dirty on the exterior. Interior was dusty but mostly ok. Other than that, it was a good car and pick up and drop off were very convenient.Reviewed Jun 10 2024

review from

2.0

After traveling a long way with our 1 and 9 year old we were so happy to arrive and get our car. There was no one at the budget rental counter for us to pick up our reservation. 20 minutes go by and someone finally shows up. I was informed insurance was mandatory which was not mentioned in the booking process. Then there was a $1500 hold on top of that placed on my account as a deposit. I was also not made aware of that and it should be standard to mention both of those things during the booking process. The woman at the counter instructed us to go wait outside for her coworker to get us. It is hot and we had so much to carry including the baby. We waited another 20 minutes outside until I decided to go back in and ask the woman where her coworker was. She called him and said he was outside so I went out and no one was there. I went back inside she called him again and then he found me. The car had much wear and tear the price was ok but felt like a lot for a car with close to 80,000 miles. The return was easy but we were instructed to call a number given to us 15 minutes before we arrived. Never experienced that before. Overall I give my experience a low rating BUT that is due to the customer service. Not the car itselfReviewed Jun 10 2024

review from

2.0

They changed my drop off location without telling me. And it cost me an extra day of rental. The CEO Joe Ferraro seems to be avoiding my emails.Reviewed Jun 10 2024

review from

More

• Where can I find Budget car rentals at Atlanta De Kalb/Peachtree Airport?

  3892 Buford Highway Northeast is the closest Budget rental location to Atlanta De Kalb/Peachtree Airport. The telephone number for this location is +1 678 996 9780.

• Does Budget offer shuttle or airport pick-up services from Atlanta De Kalb/Peachtree Airport (PDK)?

  No (According to our data)