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2 locations in Amarillo
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Reviews
10.0 Wonderful
Greg, Jun 2024
Minivan
10.0 Wonderful
Anonymous, Dec 2023
Intermediate
10.0 Wonderful
Anonymous, Apr 2021
Pros:
friendly, helpful, and timelyCons:
nothing8.0 Very good
Mary, Nov 2020
Cons:
Check in and check out was kind of slow.One location in Amarillo
4 locations in Amarillo
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10.0 Wonderful
Anonymous, Nov 2023
Intermediate
2.0 Poor
Anonymous, Dec 2020
Pros:
its poor and imprecise service at work10.0 Wonderful
Anonymous, Oct 2020
Pros:
Staff was very courteous and helpfulCons:
No improvement or recommendation2.0 Poor
Anonymous, Sep 2020
Pros:
The air outside was pleasantCons:
Staff at 45th and Western came across as unprofessional severely lacking customer service skills. If I was there boss they'd been looking for new jobs2 locations in Amarillo
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10.0 Wonderful
Denise, May 2021
Pros:
The staff was friendly and helpful. Check out of car was quick and efficient.Cons:
No issues to note of.6.0 Okay
Anonymous, Mar 2021
Pros:
Great quick friendly check in despite the computer being down.Cons:
The car smelt like cigarettes. Leaving the airport on the chip seal road the car was very loud but I assumed it was just as it was a new road so the small pebbles we're making the noise. ~20 minutes later when I got on the highway the car was making a sound like the wheel was going to fall off or something. I pulled over and verified the wheels were all tight and assumed it was a pebble from the road stuck behind the brake shield and was too far from the airport to make it to my destination in time. The noise came and went depending on speed and eventually turned into a very loud dragging noise. I pulled over and looked under the car to find a splash shield was dragging under it. I was able to tear it off and all noises were gone. Can't believe Avis let the car leave this way, I am glad I am a mechanically inclined person to find and resolve this issue.10.0 Wonderful
Anonymous, Nov 2020
Pros:
Staff was very welcoming, I couldn’t ask for more. Thank you sir for making our transition smooth and going out of your way to meet our needs. He also recommended the best family owned restaurant el tajavan.5.2 Fair
Anonymous, Oct 2020
Cons:
I booked VW Jetta but I was given Chrysler. I asked why and I was told they did have Jetta and online booking don’t what’s on stock, I did buy that answer. But I paid for a specific vehicle I never got to enjoy. I don’t think Chrysler was worth the same so maybe I should get credit back.2 locations in Amarillo
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2.0 Poor
Virgil, May 2021
Cons:
They gave thge car away cause I was late. I was not late and everything was on time. I looked into it further and they have a reputation for doing the same thing. So I was without a car. Luckily Uber is big there.2.0 Poor
Anonymous, Mar 2021
Pros:
yes, the rental place was totally out of vehicles in spite of my reservation. will not use Budget gain at this location.Cons:
having a vehicle and available when you said I could have one. it was well past closing time when I finally got one from Enterprise.2.0 Poor
Anonymous, Mar 2021
Pros:
no she was rude and cancelled my car...ruined my trip!Cons:
They don't take debit cards, the only places that were open on sunday were out of cars. My trip was ruined! I booked online ahead of time and should have been notified.6.8 Okay
Anonymous, Nov 2020
Pros:
The staff was very rude and blunt. I called to let them know I was going to be a little late picking up the vehicle and the had asked about it and was told they didn’t have the vehicle we had booked for instead gave us something bigger (not what we wanted). Representative was like we don’t have any other vehicle available and was asked if we wanted to cancel the reservation she didn’t even wait for a response and just walked away from us. We were not happy. Representative just walked into the office.We still kept the reservation but the customer service was very rude and we didn’t feel like they wanted us as customers.Cons:
Better customer services!!! I been there twice and same interaction. Thought that the second time would be different. Staff need to train more on customer service. If this keep up they’re going to lose customers.One location in Amarillo
One location in Amarillo
Locations in Amarillo
10801 Airport Boulevard
+1 806 335 2222
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One location in Amarillo
Locations in Amarillo
2609 Wolflin Village
+1 806 352 0963
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No reviews available
One location in Amarillo
Locations in Amarillo
2609 Wolflin Village
+1 806 352 0963
Filters
No reviews available
One location in Amarillo
Locations in Amarillo
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No reviews available
One location in Amarillo
Locations in Amarillo
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No reviews available
One location in Amarillo
Locations in Amarillo
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No reviews available
Along with a 15 passenger van, rental companies in Amarillo offer 7 passenger vans.
Pick-up location | Amarillo |
---|---|
Car types | Van, Minivan |
Rental locations | 18 |
Airport locations | 10 |