Car Rentals at Balfour Town Salt Cay airport

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Thu 6/13

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Europcar

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Best rated

2 locations in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

1216 Leeward Highway

+1 649 946 4475

Opening times not available

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International Airport

+1 649 946 4475

Opening times not available

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Reviews

2.0 Poor

Jun 2023

Pickup at the airport was chaotic. They gave us a car and as we were about to leave I asked for a copy of the contract. This triggered them to look in their system and they suddenly weren’t sure if they were giving us the right car or had our reservation. Totally bizarre. Even thought I had an email showing our reservation they had to recreate the entire reservation in the system which took a very long time. The car they gave us was a mess. Hubcaps held on by zip ties, engine sounded like it was going to die and the car would shake at normal speeds.

2.0 Poor

Nov 2021

Woman who checked us in was very confusing and told me GPS didn’t work down there (it did), so I had to guess my way to our hotel when I first got there. Entire front end of car shook violently. Windshield wipers needed changing. Couldn’t clear my windshield during a downpour. They DID replace the car with a model which did not shake violently. Location has no address that was accessible through GPS, and no one at their Airport counter knew their address to return the car. We were a half hour late for our flight, driving in circles trying to find it. It was off the beaten path; tucked away. Car was a Suzuki, that we barely fit in. They could have test driven the car before they rented it out, and replaced wipers on both cars we had. The young man who brought us the replacement car was very nice, but all the women at the desk were condescending. Would go through Grace Bay Rentals next time.

Hertz

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2 locations in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

Airport Road

+1 649 941 3910

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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P O Box 13

+1 649 941 3910

Monday	08:30 - 22:00
Tuesday	08:30 - 22:00
Wednesday	08:30 - 22:00
Thursday	08:30 - 22:00
Friday	08:30 - 22:00
Saturday	08:30 - 22:00
Sunday	08:30 - 22:00

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8.0 Very good

Jan 2024

Car was clean and in good shape. Check in and return was easy. There was a charge for a second driver which I find is just an up charge.

2.0 Poor

Apr 2023

What a cluster this was….car was a lemon, service was worse. They lied about gas gage despite my having pictures and video at pickup, then threatened me when I called them out on it. Check engine, tire warnings and past due oil change lights flashing at pickup , which took 90 minutes.

10.0 Wonderful

Apr 2022

Staff was prompt and efficient. Friendly and courteous. Pickup and drop-off was easy. Car was in good condition

6.0 Okay

Apr 2022

I reserved a Toyota Camry for $150/day which is crazy. The Camry I was given was a 2013, definitely not what I was expecting. The check in process is slow and very manual. Make sure you you take pictures/videos of the entire interior and exterior of the car. This office will closely inspect the vehicle upon return and charge you for any little scratch. The check out process is also very slow. The staff is nice.

8.0 Very good

Mar 2022

You don’t have a choice of right or left hand drive so be prepared! The staff was willing to try to accommodate our needs but changing cars would have doubled the price.

10.0 Wonderful

Feb 2022

It is a very good call to rent a car in Providenciales. It was really nice having the flexibility. What a great place.

Avis

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One location in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

Grace Bay Road

+1 649 339 4705

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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4.0 Mediocre

Mar 2022

Kayak directed us to a pick up location that no longer exists in Providenciales so Avis was scrambling to find us a car at another location. They came through tho! Kayak search location needs to be updated.

2.0 Poor

Mar 2019

Pros:

Could not have been any worse an experience. Went to pick up car and agency closed before stated time of closing at 5 pm. Called next morning and agency not responding. Called AVIS Intl, they said all cars booked, nothing to rent. Reservations don't seem to matter to AVIS. DO NOT USE AVIS!!!

Cons:

ANY OTHER AGENCY. CONFIRMED RESERVATIONS DO NOT MATTER TO AVIS. FIRST COME FIRST SERVE. IF YOU ARE RENTING, RENT AT AIRPORT AND SAVE YOURSELF A $120 CAB RIDE TO OFFSITE AGENCY. STAY AWAY FROM AVIS!!

6.0 Okay

Dec 2018

Cons:

We ordered a mid size car and got an old Suzuki. The seat was falling off in the back and scraped my kids when they were getting off the car. It took us for about an hour to get our car. Overall not a very pleasant experience. Would not recommend.

2.0 Poor

Nov 2018

Cons:

Worst car I’ve ever rented anywhere

8.0 Very good

Jun 2018

Cons:

Not all credit cards are accepted

10.0 Wonderful

May 2018

Pros:

I walked in, signed some papers and drove off.. no issues

Budget

No score available yet

One location in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

Butterfield Square

+1 649 946 4079

Monday	09:00 - 20:00
Tuesday	09:00 - 20:00
Wednesday	09:00 - 20:00
Thursday	09:00 - 20:00
Friday	09:00 - 20:00
Saturday	09:00 - 20:00
Sunday	10:00 - 19:00

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CarWiz

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One location in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

South Dock Rd

+1 649 241 4968

Opening times not available

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6.0 Okay

May 2024

Was charged a cleaning fee of 150$usd, for some sand in the car, I mean it’s Turks and Caicos … some sand is expected!

8.0 Very good

Apr 2023

I give 4 out of 5 stars only because the car we were given was in Japanese (2022 Toyota Camry). Literally could not use the radio for 7 straight days LOL. Otherwise, exceptional customer service. They were on time picking us up and dropping us off to the Providenciales airport. Just a short bus ride away (5 minutes).

NextCar

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One location in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

59 South Dock Road

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00

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6.0 Okay

May 2023

Car was older and A/C did not work well. If the A/C would have worked it would have been better. We rented a minivan because we had a large group. Also they did not have drop off at the airport only pick up.

Payless

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One location in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

Norway Road Providenciales

+1 649 946 8592

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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2.0 Poor

Dec 2023

This was the worst rental experience we have ever had. The vehicle we were given was not large enough for 6 adults, a child and numerous pieces of luggage. Child car seats were sub-standard. Quite frankly, it was a rip off. We will never use Payless again as a result, and will be sure to share our experience on social media to warn others.

10.0 Wonderful

Dec 2023

The vans were perfect and affordable for our large party. They accommodated both our people and our luggage., and the drove. The rentals were a little worn but we were on island where everything is imported , so they don’t just have new shipments of cars hanging around. The rental was affordable , however the credit car hold cost more than the car. They did disclose this information so it wasn’t a surprise. The staff was patient, pleasant and weren’t pushy. The rental location was right down the street from the airport so it was ideal for returning. When returning, give yourself a little extra time for them to process your paperwork and get you back to the airport. Remember you’re on a relaxing island, no one is in a rush.

8.0 Very good

Aug 2023

Quick check-in and check-out process.

4.0 Mediocre

Jun 2023

I had requested a minivan. The rental place didn’t even have minivans. I wanna make it clear that it’s not that they were all rented out, I mean that they did NOT own any minivans. They, and Kayak, lied to me about the vehicle I was going to get. Imagine my surprise when I get there, with a family of 5 and a ton of luggage, and they only have a tiny SUV. Oh, and by the way, the seatbelts did not lock, so my toddler’s car seat was never properly secured

2.0 Poor

Apr 2023

Booked mid size Kayak rental, local Payless branch said it came through as economy and they have nothing to do with Kayak or even the corporate Payless/Avis branch. They declared the Kayak pricing was irrelevant. I ended up paying 30% more for an economy car through that local branch because I couldn’t get to another rental company without walking a mile with my luggage. Felt like a scam by everyone… Kayak, Avis/Payless, and the local car rental company acting on Payless’ behalf.

4.0 Mediocre

Apr 2023

So we got “upgraded” to the worse looking car on the lot. It had a bullet hole in it, the headlights were so “fogged” wasn’t sure would be able to see at night. Rear panel on the passenger’s side was basically “glued” together from previous damage, scratches all over, inside the upholstery was stained and dirty, the key fob didn’t work, basically this was a POS car. In addition I had to write my credit card number down on a piece of paper for them, now I’m checking everyday to see if unknown charges appear.

Priceless

No score available yet

One location in Balfour Town Salt Cay Airport

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Locations in Balfour Town Salt Cay Airport

South Dock Road

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	07:00 - 18:00
Sunday	10:00 - 19:00

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10.0 Wonderful

Apr 2024

Exceptional service. Friendly staff. Rental office is offsite (not at airport), but shuttle both ways was prompt. Will plan to rent from them again.

Car rental at Balfour Town Salt Cay Airport

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