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Passenger van |
Commercial |
2 locations in Buzzards Bay
Filters
Reviews
7.6 Good
Jul 2019
Pros:
The staff there are always friendly and helpful, especially Conor and Rebecca. I am always made to feel genuinely welcomed there and taken care of swiftly.10.0 Wonderful
Oct 2018
Pros:
Exactly what I needed for our driveCons:
Small cup holders don’t hold larger water bottles4.4 Mediocre
Jun 2018
Pros:
N/ACons:
Upgraded car to small SUV cause car was too small for luggage. Ended up paying $95/day more. Clearly taking advantage of consumer. It’s enough for me to choose another car rental company. Drop off was met with poor customer service. Somewhat rude. Not good!10.0 Wonderful
Aug 2017
Pros:
Car return was quick and easy.9.2 Wonderful
Aug 2017
Pros:
Quick, friendly, professional, gave an upgrade!7.6 Good
Nov 2016
Pros:
Hertz rental car just down the road $50 cheaper for the 2 day rental4 locations in Buzzards Bay
Filters
Reviews
10.0 Wonderful
May 2024
8.4 Very good
Nov 2019
Cons:
Smooth transaction. Only possible improvement would be with more personnel working on Saturday.2.0 Poor
Oct 2018
Pros:
Nothing. Zero. First time user and "never again".Cons:
Wanted (and booked) a one day rental on Martha's Vineyard, MA. Checked the pick up location; close to the ferry. Excellent. I confirmed. The confirmation now switched to Falmouth, MA, where I live. Was supposed to pick up the car on Gifford St. on the Vineyard. NOT Gifford St. in Falmouth. Can't cancel through Hertz; "gotta go through Kayak". Kayak says "no refunds or cancellations, gotta go through Hertz". Horribly run company. Never again using Kayak.8.0 Very good
Aug 2018
Pros:
Timing ...Cons:
The facilitie didn't have restroom ...8.8 Very good
Aug 2018
Pros:
Good valueCons:
Some confusion about time of reservation6.8 Okay
Apr 2018
Cons:
Wipers were broken and they said we would have to replace them ourselves because they “didn’t have the man power” to provide service to us2 locations in Buzzards Bay
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
The woman at the Falmouth location was helpful and friendly. The car was quite literally perfect (new).Cons:
Personally, I think another sign or two marking the location of the office would be good. Also, I'm surprised how much pen and paper is involved. Speaking of pens, if they're going to require you to write mileage/fuel etc. on a piece of paper when you drop off, then there should be a pen in the car or next to the dropbox!9.6 Wonderful
Oct 2020
Pros:
Everything went smoothly without a hitch.Cons:
Less $! It wasn’t cheap.2.0 Poor
Apr 2020
Cons:
The Avis rental office was unstaffed for 3 hours despite being open according to their hours and Avis customer service. Customer service could not get in touch with anyone who was supposed to be on shift. I was stranded there for 3 hours before having to book a hotel. Their only option for me was to take a 200 dollar Uber to Boston Logan Airport that Avis would not cover2.0 Poor
Oct 2019
Pros:
NothingCons:
They could have opened on time and phone service could have had accurate info. Won’t rent from Avis again.10.0 Wonderful
Jul 2016
Pros:
Able to pick up/drop off near my home, quick and friendly serviceCons:
Nothing2 locations in Buzzards Bay
Filters
Reviews
2.0 Poor
Oct 2022
2.8 Poor
Oct 2016
Cons:
We were driving from Falmouth MA to Boston which is just a little over a hour away. When we got to Boston I had put in the address of the rental place to return the car to. It turned out to be a storefront with no place to park the car and we had no directions on where to take it. I tried to call the rental company and I could not get through to them. In fact I was on hold for over 5 minutes and then they hung up on me. Without anyone answering. We finally had to park out in the street and one of us ran in and asked where to take the car and it turned out to be in a parking garage down the street. We had tried to find a gas station in Boston to fill the tank back up with gas but were unable to find one anywhere. So we decided to go ahead and take the car back because we use such a small amount of gas. They charged us $30 for gas and it should have only been for about 2-3 gallons.Pick-up location | Buzzards Bay |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |