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4 locations in East Sacramento
Filters
Reviews
4.0 Mediocre
Dec 2020
Cons:
Kayak quoted me around $400 to rent a car for the specified period of time. When I arrived at the Enterprise location, they told me that the cheapest option they had available was going to cost around $900 (including insurance). I had no choice because of the situation I was in, but I was incredibly disappointed that Kayak's quote was so far off. If I had known it would have cost that much, I absolutely would not have rented from this location. I will probably not be using Kayak anymore.3.6 Poor
Jun 2020
Pros:
It was a bit busy, but staff worked fast to try and get everyone out. So customer service was okay. I liked that they were working to serve everyone.Cons:
Cars need to be cleaned between customers. If I did not need the car for only a few hours and I didn't already spend 45 minutes checking the car out, I would not have accepted that car. "Enhanced cleaning" had a lot of dead bugs all over the front of the car and dirt and rocks in the truck bed. Like lots of dirt and rocks. Enterprise does not care for repeat customers.4.4 Mediocre
Jun 2020
Cons:
The cleanliness of the car was disgusting!!! I had to be given another car which was much better than the first car. The return of the car was ridiculous as there were no place to return it other than on the streets. I would never recommend this place to anyone. The only thing that was right was the assistant manager Ryan K. he was kind and really did a good job in making me the customer satisfied. His customer service and his alone was excellent!! He needs a bonus, you should hire more people like him who are willing to keep customers happy.8.4 Very good
Mar 2019
Pros:
Staff was friendly and helpful. Appreciated late drop off.Cons:
Took too long to get the car.10.0 Wonderful
Mar 2019
Pros:
Staff was friendly and helpful and the Drop-off was super easy!Cons:
Nothing could've been better. I got a 2019 Nissan Sentra for $30 a day. The car was super clean, only had to fill it once (right before drop off), and the rental process was quick. Thank you Enterprise and thank you Kayak!10.0 Wonderful
Jan 2019
Pros:
The staff was super friendly and accommodating. I thought their customer service was great.Cons:
The parking spots could be wider. It was hard to get in and out the door.One location in East Sacramento
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Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2018
Pros:
Easy to reserve, great price, easy dropoff, great car, lady was super helpful10.0 Wonderful
Jun 2017
Pros:
Great customer service3.6 Poor
Feb 2017
Pros:
great carCons:
I was told my daily rate was 23.27 and I went over one day. I wanted to extend my rental by one day and I was charged double for the one day.2 locations in East Sacramento
Filters
Reviews
8.0 Very good
Jul 2019
Pros:
Friendly staffCons:
They didn't have the car I reserved - gave me a pick-up truck which was fun. But I questioned if it would be more expensive re gas. She said it would be comparable. It was not- it was very expensive for gas. I plan to complain to Budget directly.10.0 Wonderful
Aug 2018
Pros:
very convinentCons:
I was able to book a pickup for after the site had closed, I had to take time off work to make sure that I could get the car once I realized this.9.2 Wonderful
Jul 2017
Pros:
I could not book online with the AARP discount so finally called. It cost me $10 extra. They didn't have a car at the appointment time so the counter guy called me 45 minutes later and said he had a car. Turns out he gave me an ugrade so I wouldn't have to wait any longer. He was great.Cons:
See above2.0 Poor
Dec 2016
Pros:
NothingCons:
Nobody was there to pick up the car or get a receipt from. Some random person said to leave the keys in the car and he'll be back later today.8.0 Very good
Jun 2023
2.0 Poor
May 2023
One location in East Sacramento
One location in East Sacramento
Yes. Based on our information, THRIFTY in North Natomas is the cheapest car rental location in Sacramento. It is located at 6327 Aviation Drive.
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