Kentwood 9 Passenger Van Rental
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Cheap 9 passenger van rentals in Kentwood
Find the latest 9 passenger van, 9 passenger SUV and minivan deals in Kentwood| Passenger van |
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Kentwood 9 passenger van rental reviews and directory
Avis
7.4
Good
3 reviews2 locations in Kentwood
Filters
Reviews
2.0 Poor
Aug 2020
Pros:
I arrived before the rental center opened to pick up my vehicle, which was reserved several days ahead of time. I was to pick up at the 9 am opening. I was told by the counter person my vehicle was not there yet, and I would need to wait. She was very nice, to be clear. Then, after waiting for 20 minutes, I was told by the same woman that my car (a special 12-passenger van needed that day for a family trip) could not be found, and no one at any Avis ops center could help, and/or did not return her calls or texts. I continued to wait while she made calls as line volume permitted. She finally learned that the previous renter had not returned the vehicle and I would have to wait until at least 11. I asked for a substitution and got little help, so I walked down the street to Enterprise and they had the vehicle I was looking for, with a price match. After a 90 minute wait that meant missing other pickup appointments and delaying my family’s trip for nearly two hours, I was on my way - with a van from a competitor. Thanks for nothing, Avis. I will be going down the street to Enterprise from now on.Cons:
Pretty much everything.4.8 Mediocre
Apr 2019
Cons:
The customer service was not greatDollar
7.2
Good
No reviews available
One location in Kentwood
Thrifty
6.6
Okay
No reviews available
One location in Kentwood
Hertz
No score available yet
2 locations in Kentwood
Filters
Reviews
2.0 Poor
Dec 2023
4.0 Mediocre
Oct 2022
2.0 Poor
Mar 2021
Pros:
Didn't like the service and the car was dirty and smelled like cigaretteCons:
better customer service experience, more helpful staff10.0 Wonderful
Jan 2021
Cons:
Nothing8.8 Very good
Aug 2018
Pros:
The impala was very comfortable, quiet and good on gasCons:
I thought it was expensive for a 5 day rental4.0 Mediocre
Jul 2018
Cons:
I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...Enterprise Rent-A-Car
No score available yet
2 locations in Kentwood
Filters
Reviews
2.0 Poor
Sep 2020
Pros:
Staff was helpfulCons:
Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO2.0 Poor
Jul 2020
Cons:
I booked a vehicle they didn't have, so I never got a vehicle.6.0 Okay
Oct 2019
Pros:
The car was good for my needsCons:
I requested an airport rental when I searched and when I went to the Enterprise desk at the airport I was told that it was off site. When I asked if they could come close to the rate it would have doubled. I had to take a $22 Uber to get the off site location. Of course I had missed that this was off site rental, but I would think Kayak could have highlighted that fact when reserving since my search was for an airport rental. This way the customer agrees to and it calls attention to it.10.0 Wonderful
Aug 2019
Pros:
They initially called me 5 minutes before picking up my rental arranged online and told me there were no cars and to go go a different location (where the rates would be different, longer commute in rush hour). However, upon arrival, the team worked out an acceptable solution.Cons:
Online availability being accurate with the store and the 3rd party vendor who I used to book this car.2.0 Poor
Apr 2019
Pros:
Nothing after I reserved the car 2 weeks ahead of time or about I get there and find out that my debit card is not accepted because it's not a major credit card so now I was stuck in a city with no rental car it was actually quite disappointing!Cons:
Accept any form of plastic that has money on it8.0 Very good
Oct 2018
Cons:
Confusing drop off at TVC airportBudget
No score available yet
One location in Kentwood
Filters
Reviews
10.0 Wonderful
Oct 2016
Pros:
I was able to book a car just the night before after a personal car emergency and it was such a nice relief to get a great price and a safe and reliable vehicle to get my family back home. Thank you Budget!Cons:
I would have loved if the car rental location could have picked me up from my hotel just down the road, but we ended up using Uber and it worked perfectly.FAQs about renting a 9 passenger van in Kentwood
What other types of van can I rent in Kentwood?
Along with a 9 passenger van, rental companies in Kentwood offer 7 passenger vans.
Airports serving Kentwood
Kentwood 9 Passenger Van Rental Information
| Pick-up location | Kentwood |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 2 |
| Airport locations | 0 |