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Kitchen
Accessibility and suitability
Services and conveniences
Media and entertainment
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General
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Bedroom
Outdoor
Workspace
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Parking and transportation
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Pros. Every disappointed in the breakfast not much to choose from like at other hotels that offers continental breakfast. Had a studio room with very uncomfortable queen size bed which had refrigerator that didn’t work and bathroom with someone’s hair all over the floor. But the good news Michael that work front desk gave us an upgrade king bed and refrigerator that worked and a clean room.
Cons. I believe this is a non-smoking hotel but unfortunately people smoke within 2 feet coming into the hotel which makes it uncomfortable having to walk through the smoke to get inside the building. Also cigar Ash was in the vent of the air-conditioning unit being used as an ashtray. For this being a new hotel only a few years old I was very disappointed how it was maintain. So I’ll probably go back to the Marriott hotels.
Pros. It was very close to the highway for easy on and off where we were going. Staff was super friendly and fast to get more towels. Hotel was quiet so we could rest. Breakfast was full and tasted great. We weren't in to use the Kitchen but it had everything if you wanted to make food in the room.
Cons. The toilet would run but it would eventually stop or we pulled the back off and pulled the bobber to make it stop. I let the staff know when I left for the next person. Not a big deal. The pull out bed in the couch was a twin so we had less room than I thought but the bed was comfortable. Overall great place!
Pros. Suitable for my purposes.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast offerings?
The hotel offers a hot breakfast with a great variety and tasty options, including several sources of protein. Guests have also enjoyed complimentary home-baked cookies and a happy hour with free beer and wine.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about cleanliness, such as finding black mold on a bathroom pocket door and encountering an odor in the room. However, many guests have also praised the cleanliness and comfort of the rooms.
How are the hotel staff and customer service?
Guests have consistently praised the friendly and helpful staff, with specific mentions of staff members being incredibly welcoming, friendly, and accommodating. However, there have been some concerns about noise levels and the responsiveness of the front desk.
What are the hotel's unique amenities?
The hotel offers a variety of amenities, including a fitness center, outdoor pool, and board games/puzzles for entertainment. Additionally, guests have appreciated the spacious and well-equipped guest suites, as well as the complimentary breakfast and social hour with free beer and wine.
Is there anything to be aware of regarding the hotel's location?
While the location is convenient for some guests, others have noted that it is not within walking distance to many restaurants and that the area can be noisy due to nearby industrial and road noise. Additionally, there are limited options for local bars close by.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommend requesting a room away from the highway to minimize noise disturbances.
Nearby Attractions
The hotel is conveniently located near several attractions, including the Louisville Zoo and the Louisville Waterfront Park, making it an ideal base for exploring the area.
Special Services
Guests appreciated the complimentary hot breakfast with a variety of options, and the social hour with free beer and wine, providing a pleasant and social dining experience.
Staff Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Toni and Jesse for their exceptional service.
Room Amenities
Some guests found the rooms to be spacious, clean, and equipped with a fully functional kitchen, providing a comfortable and convenient stay.
Cleanliness Concerns
Several guests reported issues with cleanliness, such as dirty rooms, lack of clean towels, and instances of mold, suggesting a need for improved housekeeping standards.
Accessibility
The hotel offers increased accessibility features, including roll-in showers and elevator access, catering to guests with specific mobility needs.
Breakfast Experience
While the breakfast was generally well-received, some guests suggested adding fresh fruit and salad options to enhance the variety and quality of the breakfast offerings.
Noise Levels
A few guests mentioned noise disturbances from the nearby highway and loud cleaning staff, recommending rooms in quieter areas of the hotel for a more peaceful stay.
Maintenance Issues
Some guests encountered maintenance issues such as broken bathroom amenities and worn-out carpets, indicating a need for better maintenance and upkeep of the facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | May |
Average price (weeknight) | $124 |
Average price (weekend night) | $107 |
Staybridge Suites Louisville-East is located at 11711 Gateworth Way, 11.6 miles from the center of Louisville. Farmington Historic Home is the closest landmark to Staybridge Suites Louisville-East.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Staybridge Suites Louisville-East.
Yes, Staybridge Suites Louisville-East offers free Wi-Fi.
Staybridge Suites Louisville-East is 11.1 miles from Louisville Intl. Staybridge Suites Louisville-East is 52.5 miles from Lexington Blue Grass.
Yes, Staybridge Suites Louisville-East has a pool onsite.
KAYAK scours the web for all room deals available at Staybridge Suites Louisville-East in Louisville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Staybridge Suites Louisville-East and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Staybridge Suites Louisville-East.
Value for money | 8.2 |
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Distance to city center | 11.6 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 11.1 mi |