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Cons. Kayak terrible. We cancelled, and cancelled and you still keep surveying. What?!?
Cons. It was a good hotel to stay in
Pros. The breakfast was very good. I saved a lot of time by eating at the hotel. Breakfast was included. There were lots of cable channels, over 100, and free wifi.
Cons. The sink drained slowly
Pros. Full service
Pros. Wonderful mattress and linens. Room large.
Cons. Breakfast room VERY crowded. Barely room to move.
Pros. Front Desk Staff was very friendly and helpful. Breakfast area was nice, but a bit small for the number of people there in the mornings. Items ran out often , but were replenished in a timely manner.
Cons. We stayed for 8 days and by the end of our stay the room was starting to smell musty from the air conditioner.
Pros. My room was clean and comfortable
Cons. Staff in breakfast area was not attentive nc many items were empty. Front desk staff replenished the coffee for us. Front desk staff in fact were very nice all days of our stay.
Pros. Location, comfortable beds
Cons. A couple unfriendly desk workers, not a big deal but would have appreciated more friendly service when checking out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast offerings?
The hotel offers a complimentary breakfast with a variety of options, including pancakes, waffles, pastries, and hot breakfast items like sausage and bacon.
Are there any specific amenities for families with children?
Families with children can request cribs, and the hotel provides a complimentary breakfast, making it convenient for families.
What are the cleanliness and hygiene standards at the hotel?
The hotel ensures clean and comfortable rooms, with daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces between stays.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, including free long-term parking for guests.
When is the best time to visit the hotel?
The high season is in July, offering a great time to experience the hotel's exceptional service and comfortable rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Upper Floor Rooms
Several guests reported musty smells in first-floor rooms, so consider requesting a room on a higher floor to avoid this issue.
Check Room Amenities
Some guests mentioned that their rooms lacked certain amenities, such as a working microwave and refrigerator. It may be helpful to confirm the availability of these amenities before booking.
Consider Noise Levels
Guests noted that the walls were thin, allowing noise from adjacent rooms and hallways to be heard. Light sleepers may want to bring earplugs or request a quieter room location.
Verify Air Conditioning
A few guests experienced issues with the air conditioning system. It could be beneficial to ensure that the air conditioning is functioning properly upon check-in.
Explore Nearby Dining Options
Many guests appreciated the hotel's central location near various food places and stores. Take advantage of the proximity to explore dining options and nearby attractions.
Address Accessibility Concerns
One guest mentioned that the shower lacked grip rubber flooring, posing a slipping hazard. Guests with mobility concerns may want to confirm the availability of accessible bathroom features.
Be Mindful of Odors
Several guests reported encountering unpleasant smells in their rooms. It may be helpful to inquire about room odors and request a room free from any lingering smells.
Request Room with a View
While not explicitly mentioned in reviews, considering a room with a view could enhance the overall experience, especially if the hotel's surroundings offer scenic or pleasant sights.
Confirm Breakfast Options
Some guests expressed mixed opinions about the breakfast offerings. It may be beneficial to inquire about the breakfast selection and any dietary accommodations before dining.
Inquire About Room Updates
A few guests noted that the hotel is older and may benefit from updates. Guests seeking a more modern accommodation experience may want to inquire about the hotel's renovation plans.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | July |
Average price (weeknight) | $84 |
Average price (weekend night) | $95 |
Comfort Inn Matthews - Charlotte is located at 1718 Windsor Crossing Drive, 1.4 miles from the center of Matthews.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Comfort Inn Matthews - Charlotte.
Yes, Comfort Inn Matthews - Charlotte offers free Wi-Fi.
Yes, Comfort Inn Matthews - Charlotte offers free parking.
Comfort Inn Matthews - Charlotte is 14.4 miles from Charlotte Douglas. Comfort Inn Matthews - Charlotte is 17.3 miles from Concord Regional.
Yes, Comfort Inn Matthews - Charlotte has a pool onsite.
KAYAK scours the web for all room deals available at Comfort Inn Matthews - Charlotte in Matthews and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Comfort Inn Matthews - Charlotte and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Comfort Inn Matthews - Charlotte.
Value for money | 8.4 |
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Distance to city center | 1.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 14.4 mi |