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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
5 locations in Northampton
Filters
Reviews
7.6 Good
Oct 2019
Pros:
Car was ready and it worked out great for the road trip we had plannedCons:
Less expensive10.0 Wonderful
Oct 2018
Pros:
Eric was extremely helpful and friendly!2.4 Poor
Jul 2018
Pros:
the employee at the New Haven Tweed Airport (a woman whose name I didn't catch) was the only competent and pleasant person I worked with. she was great.Cons:
From the amherst, ma pickup where garrett asked me to wait for 30 minutes while the delivered the car late, to the long wait and confusion with no staff at the UMASS location, to the online support on sunday who (INCORRECTLY and adamantly) told me my rental was actually due 3 hours before the reservation said it was due, I had a horrible experience. the only good thing was the helpful employee at the tweed new haven desk. also it was incredibly overpriced and i was given a nissan rogue qhen i requested a rav4. i get that it said i could get something similar, but i dont think many people would say those two cars are really comparable on safety, quality, and gas mileage. i will do everything in my power never to rent from you guys again.7.2 Good
Mar 2018
Pros:
The young man who helped me with the car was incredible...a great attitude and so positive..a real asset to your companyCons:
The office was closed when i got there. But the person came in from the College ave office ten min later. I don’t understand why the prices for UMASS are cheaper than College, which is 10 min away. What’s the point if that office is rarely open? The only vehicle available was a van, not a car, and it hadn’t been washed. Other than that, the service was great bc of the guy who checked me in.10.0 Wonderful
Sep 2016
Pros:
Connor picked me up and dropped me off when I had to get my car repaired. Nice, friendly and helpful2 locations in Northampton
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Reviews
8.0 Very good
Aug 2018
Pros:
Got a bigger vehicle than reservedCons:
Got a big vehicle8.0 Very good
Apr 2018
Pros:
Easy pick up and drop off. Car was clean and in good repair. Booked through internet and price quoted was price I was charged. For the price I would use these guys again.Cons:
All in all staff were very decent. Don’t have anything negative to say.6.8 Okay
Apr 2017
Pros:
Car was fine.Cons:
I had to wait an hour at the pick up office because the only staffer could not make her computer process my contract nor print it out. She called everyone looking for help and finally her top boss emailed the contract to her and she printed it out. When I brought the car back, they had no plan hoOne location in Northampton
One location in Northampton
One location in Northampton
Filters
Reviews
10.0 Wonderful
Jan 2020
Pros:
One of the best experiences I've ever had with a Rental Car Company. The staff is the best I've ever met! Really impressed with them!!!8.0 Very good
Jun 2017
Pros:
The rental agents at the West Springfield office were great and provided incredible service.Cons:
There was nothing wrong. The car was somewhat dirty inside and there were scratches on the outside of the car. But the agent that helped me was great and had everything filled out before I picked up the vehicle.Pick-up location | Northampton |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |