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Passenger van |
Commercial |
One location in Novi
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Mar 2021
Pros:
courteous staffCons:
called for emergency help and got disconnected 3x after over an hour on hold. needed to replace the car after a 10 hour ordeal with my wife and I in a tow truck in the opposite direction of our destination taking away 10 hours from my business trip. all due to a faulty steering column that no tech support person could fix. UGH!!! awful and I am 60 years old and this never happened before in leasing cars since I was 25.2.0 Poor
Mar 2021
Pros:
NothingCons:
I reserved a luxury vehicle almost 2 weeks in advance. I followed up with the store multiple times before my arrival to make sure they had something available. I was flying in from Arizona and was renting a car to drive back. The only car they had to offer me was a 4 cyl compact suv. That was not what I reserved. They were rude, unprofessional. I was not happy.2.0 Poor
Sep 2020
Pros:
There was no car for me. All sold out. I could not believe that not body gave me a call at least. Try to reach Kayak and no one to answer. What kind of service is this.Cons:
To provide the car that I was promised.10.0 Wonderful
Jul 2020
Pros:
Mark was super helpful.2.0 Poor
Jul 2017
Pros:
Absolutely nothingCons:
Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.One location in Novi
One location in Novi
One location in Novi
5 locations in Novi
Filters
Reviews
4.8 Mediocre
Aug 2020
Pros:
Staff was friendly.Cons:
There were some electrical issues wrong with the jeep that I rented which caused me to be unable to charge my phone on a camping trip. It turned out to be a bit of an issue. I guess that's what I get for upgrading.9.6 Wonderful
Sep 2019
Pros:
Staff very friendly and helpful, quick and uncomplicated serviceOne location in Novi
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
friendliness of staff, easy pickup and drop offCons:
n/a10.0 Wonderful
Jan 2016
Pros:
The person who took care of us was very attentive and nice. We got an upgrade to a very nice car for free.Cons:
Nothing. Everything was fine.Along with a 12 passenger van, rental companies in Novi offer 7 passenger vans, 8 passenger vans and 15 passenger vans.
Pick-up location | Novi |
---|---|
Car types | Van, Minivan |
Rental locations | 4 |
Airport locations | 0 |