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Passenger van |
Commercial |
3 locations in San José del Cabo
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Reviews
6.0 Okay
Apr 2024
6.0 Okay
Sep 2023
2.0 Poor
May 2021
Pros:
$100 mandatory insurance policy they was not disclosed. Alamo took $1,400 out of my account in case of an accident.2.0 Poor
Apr 2021
Cons:
They did not have the mini van we rented and we weee a group of 7 so the small car we got offered instead wasn’t going to work for us so went without a car10.0 Wonderful
Feb 2021
Pros:
Friendly and helpful, from the airport shuttle driver to the desk and fleet teams.4.0 Mediocre
Feb 2021
Cons:
Bait and switch. Quoted $185 then got there and all of a suden it’s $405. You guys suck8 locations in San José del Cabo
Locations in San José del Cabo
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Reviews
4.0 Mediocre
Jan 2024
10.0 Wonderful
May 2021
Cons:
The pick up and drop off location are never staffed and I have to wait for the hotel staff to call a Budget person to drive over, even after I have a reservation at a specific time.2.0 Poor
Apr 2021
Pros:
They never brought the car. We tried to call the local office for several hours, and they didn't answer the phone. Unacceptable.Cons:
Everything. The rental never even happened.6.0 Okay
Jan 2021
Pros:
car was comfortableCons:
The price of insurance and also upon driving the car, we found it had acceleration problems.8.0 Very good
Feb 2020
Pros:
Car was clean and everything worked properly.Cons:
We were offered an upgrade at no cost then when we brought the car back, that information was not entered into the computer so the counter person tied to charge us more until the manager came and remembered that he gave us a free upgrade.4.8 Mediocre
Nov 2019
Cons:
Insurance is a scam. I have coverage through my credit card however they claimed I needed to present WRITTEN evidence of coverage in Mexico or would have to pay for their insurance. This was never disclosed in advance via reservation or when I called Budget to confirm reservation and any special insurance requirements.One location in San José del Cabo
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Reviews
6.0 Okay
May 2021
Pros:
OkCons:
What’s the hidden fee of $250 insurance you have to pay2.0 Poor
May 2021
Cons:
Ridiculous insurance policy. Super long wait at counter. You have lost me as a customer2.0 Poor
May 2021
Pros:
The car was OK, had to jump it once because it couldn't stand the radio on and the car was very weak and sounded like it had some transmission problems. But it did it's job, can't expect much from a RenaultCons:
I made the reservation for $70 for all 5 days, thought it was a great rate. When we got there they said there was a mandatory insurance that jumped the price to OVER $250 for 5 days. Why are we booking at such a low rate and believe that is the TOTAL price as the website says then figure out we need to pay 4x the price at the spot. Then I extended for another 2 days and it was over $120 for the 2 days. Super misleading and that is definitely Kayak's fault for quoting such low rates, I wish they would honor the rate that I was quoted before I made my way to Mexico and got ripped off because I needed a car. Literally everyone was complaining about the huge insurance rates at the store.2.0 Poor
May 2021
Cons:
The ad said the car rental came its insurance but when I got there they charged me 225$ for insurance. Very sneaky4.0 Mediocre
Apr 2021
Pros:
Drop off was easy.Cons:
The required insurance wasn’t include in the upfront price and the cost was doubled when insurance was added. The car was a piece of junk, including drivers side large crack in the windshield, no power, one tire almost bald.2.0 Poor
Apr 2021
Cons:
They didn’t have a car for me - the reservation was confirmed, however they were out of cars.One location in San José del Cabo
8 locations in San José del Cabo
Locations in San José del Cabo
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Reviews
9.6 Wonderful
Dec 2018
Pros:
They didn't push the insurance too much. The place was clean. People were very respectful and prompt.Cons:
The sites said that the rental was in the airport but we had to take a ride. Not a big deal but it s best to be transparent.3.6 Poor
Nov 2018
Pros:
Location was near the airport.Cons:
Car was advertised as $94 for a week. I was forced (not asked) to pay for extra "mandatory" insurance of $16/day. This increased the total to $204. I was told by the representative at National Car Rental at the Cabo San Lucas airport that I could not rent the car unless I paid the extra insurance fee and that it was Mandatory. None of that information was on the site where I made a reservation. I believe the representative gave me false information and I'm going to report it to the Washington Post travel section. I took pictures of the agreement I had to sign.4.4 Mediocre
Apr 2017
Pros:
The price I saw on my online booking! $10/day for a 2016 Chevy Malibu! Returning the car was quick and easy!Cons:
The ACTUAL price I had to pay when I arrived because Mexican law requires the purchase of some Mandatory 3rd-Party Liability insurance which added 200% to the price of my daily rental. An additional $20/day. Customers should really be informed about this in advancen, as this can easily be taken into consideration during the online booking process. Also, my Emerald Club number was not connected to my reservation and I really had to negotiate HARD with the agent to get them to add it to my account. Was there an option to do this during the reservation? I don't recall. As a frequent National/Emerald user this was disappointing. Finally, clearing Mexican customs & immigration was less hassle, paperwork and time consuming than renting a car which I would have found hilarious if it wasn't so annoying. Would give 0 stars if I could! Also, the shuttle bus from the terminal has back doors for a reason. The staff should f***ing use them instead of piling everyone in the side, then cramming the luggage in so all the passengers are stick inside. Let the people go in and out the back DUHHHH!!! Okay... rant finished, but seriously those are legitimate points!4.0 Mediocre
Apr 2017
Cons:
Advertised as $83 for the week but ended up being almost $300 with "mandatory" insurance. Bait and switch5.2 Fair
Jan 2017
Pros:
New car, clean, works.Cons:
They claimed that the car I reserved wasn't available (it was) and charged me extra $20/day for a crappy car, plus the insurance surcharge. This was very expensive.6.0 Okay
Dec 2016
Pros:
Booked online for 6 days economy for 234.00 at counter total was 567.00... Not reliable pricing and 1 hour wait for them to prep. Car5 locations in San José del Cabo
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10.0 Wonderful
Jun 2021
Pros:
Staff was excellent!2.4 Poor
Jul 2019
Pros:
The shuttle to and from airportCons:
Prices!!! I had a quote for $15 total rental and $11 for insurance. When I got there insurance was $30 a day. Very unsatisfied7 locations in San José del Cabo
Locations in San José del Cabo
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Staff was friendly and helpful.10.0 Wonderful
Jan 2021
Pros:
Price was good, staff was helpful. Car was clean. Mexico 3rd Party insurance was included. Able to decline CDW with credit card coverage as long as a hold was placed on credit card.Cons:
Make sure you fill out the paper to mark all dings, dents and scrapes on the car before taking the car.8.0 Very good
Nov 2019
Pros:
The staff was helpful and efficient.Cons:
Not such a big price jump to a bigger more comfortable vehicle.2.0 Poor
May 2019
Pros:
Nothing to likeCons:
They made me wait 45minutes to tell me that they didn't have the card I booked in advance8.0 Very good
Feb 2019
Cons:
Upon return, they refused to release the hold on the credit card, saying that one of the headrests was missing. Also, there was a missing plastic cover in the passengers foot well that they want to charge me for. At check-in, they seemed very relaxed about the condition of the vehicle. Document!4.4 Mediocre
Oct 2018
Pros:
The car itself was clean and functioned as expected.Cons:
I show up to Pueblo Bonito Rose on the date I scheduled my rental pick-up (the date and location had already been pre-selected) and the hotel concierge tells me that Avis is closed on Sundays. Why did the website allow me to schedule the pickup on this date? Pueblo Bonito was nice enough to call Avis' other location nearby and I spoke with Avis on the phone, they sent a guy with my rental. He said he'd be there in 10 minutes, that was a lie, I waited at least half an hour. They provide a wifi box which is kinda neat, but the guy gave it to me without a charging cable and I wasn't able to charge it, so this was only useful on the first drive, after the first day of using it, it died and was useless. He told me upfront that there was no charging cable, so I was aware of this and said ok. When I returned the car at SJD Airport, Avis asks me where the cable is. I said you guys gave me the wifi box without one. They said that because there weren't any notations of the missing cable that they would have to charge me, at this point I was pretty upset. I'm just trying to drop of my car so we can catch our flight back home and now this nonsense. Long story short I spoke with the manager and flat out told them, "no, I'm not paying for a cable that we were never provided with which made this wifi box useful for only one trip" I didn't end up having to pay for the cable but then I got screwed on having to pay for a full tank of gas when I only used 1/4 of the tank, so I might as well have paid for the stupid cable. Avis never once told me anything about extra charges for gas, I guess this can be assumed but being that this was in Mexico and the first time I rent a car there, I didn't assume the rules were the same. I would've put a few bucks worth of gas to replenish the tank had i known I was going to have to pay the full price of a tank. Terrible experience!One location in San José del Cabo
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2.0 Poor
Jan 2024
4.0 Mediocre
May 2021
Cons:
I did rent an suv, and when I get there they didn’t have anyone, so I end up getting a compact for the same price.8.0 Very good
Feb 2021
Pros:
Drop off was easy and quick. We had a bit of a wait to get our vehicle due to language barriers.Cons:
We received a car with a crack across the entire windshield - we were nervous the entire time that it was going to increase or cause us problems. Other than that, the car was comfortable and the transaction relatively easy.10.0 Wonderful
Apr 2018
Pros:
Easy pick up close-by nice new carsCons:
I call it the Mexico Shuffle because it always seems It's a bait and switch I am now a custom too this business practice Obviously when I rented the car through kayak it was $5 per day not even a Mexico can you get a car for $5 a day I knew that they were going to sell me a damage waiver the know where on the website could I find that information I actually called the location and got the exact price per day which was $35 plus the $5 as advertised so is about $40 per day for a midsize SUV which are required for off road dirt road travel Just to be fair all the car companies seem to do that even if I tell him I did not want to damage waiver that American Express credit card covers me and my automobile insurance covers rental cars and in fact my homeowner's policy has a line item in it for Rental Car Coverage which is rather minimal but it is there4.0 Mediocre
Aug 2017
Pros:
The car, while it was a new car, still was not the car that we reserved. We reserved a Nissan Maxima for 4 adults and got a KIA SorentoCons:
This was my first use of the Kayak site and we reserved a car for a week out of Cabo. The car was not what I ordered (a smaller KIA instead of a Nissan). The real problem was that as soon as I reserved it, I received an email from an insurance company, Allianz, that offered to sell me insurance. I purchased the insurance, but ACE rental would not recognize that insurance. I had to purchase another insurance policy through them at 3 times the price or not get the car.2.0 Poor
Jul 2017
Pros:
Not much. Starting with the (initial) airport shuttle ("Ace badged"), which delivered me to a 35 minute wait, at the (wrong) office. Once we took (other) shuttle, I was offered a Kia "Forte"(instead of the VW Jetta-Full Size or "similar"). My reservation stated Then, instead of the $30.69USD, that my reservation stated, I was given a choice of $180.69USD (with a $2500.00USD "Hold", and final charge on my credit card), or $215.51USD, for an $800.00 "Hold", and final charge on my credit card.Cons:
I did not appreciate the disorganization, the need to go to (2) different office locations, the waiting in line (at each of those offices), for a total of 50 minutes, the type of car that I was rented, (i.e.smaller than the car class that I reserved), or the ("Surprise!!!") additional charges that were somehow acceptable, and explained by, the "Terms and Conditions". While "Additional Charges may apply for required insurance, when the "required insurance" is 6 times the cost of the rental, something is wrong.4 locations in San José del Cabo
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Reviews
2.0 Poor
Sep 2022
6.0 Okay
Aug 2022
2.0 Poor
May 2021
Cons:
Even though I already had an 11-day reservation and insurance covered by my own personal policy, they tried forcing me to either accept a $2000 deposit taken on my card or scam me into getting their insurance which was twice the amount per day of the rental itself. Given those choices, I refused the rental altogether and made alternate arrangements.2.0 Poor
May 2021
Pros:
They charged me much, much more than kayak told me they would.One location in San José del Cabo
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Reviews
2.0 Poor
Mar 2023
One location in San José del Cabo
Filters
Reviews
2.0 Poor
Apr 2024
4.0 Mediocre
Apr 2024
2.0 Poor
Apr 2024
2 locations in San José del Cabo
Filters
Reviews
2.0 Poor
Jan 2024
8.4 Very good
Jan 2020
Pros:
Very good6.0 Okay
Nov 2019
Cons:
Long waits to get vehicle. We waited about an hour to get our vehicle and there were only 3 people in front of us. They attempted to charge us for a scratch on the vehicle but we took photos of all the original scratches.4.0 Mediocre
Apr 2019
Pros:
Staff was nice, however they had no record of our booking, and we had to rent for a higher cost than what our originally booked amount was.Cons:
Careful even if you have a confirmation #, we had ours and they still didn't have any record of our rental, even after I showed the agent my confirmation # and screen shot of the booking.5.2 Fair
Aug 2018
Pros:
Car was excellent as was service.Cons:
I chose Payless because of price. Supposedly $175 for a weekly rental. That they agreed was the confirmed price. When I declined the insurance as I always do, since I have insurance on my credit card, I was told they would only allow this if I could produce a letter proving I had insurance from the credit card company. Or I could bring it later to one of their offices. Since I didn't have access to a printer this was not possible. Payless then charged an additional $18/day or $125 for the week for "insurance". This essentially doubled the cost. I have rented from Fiesta in downtown San Jose before at a much cheaper price. We only chose Payless since we arrived with heavy suitcases and wanted a rental car from the Los Cable airport. We won't be renting from Payless again.3.2 Poor
Jan 2018
Pros:
Car was okCons:
Charged $40/day for "mandatory insurance" which was not mentioned before hand.One location in San José del Cabo
Locations in San José del Cabo
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3 locations in San José del Cabo
Locations in San José del Cabo
Blvd Mijares
+52 624 142 2950
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Reviews
2.0 Poor
May 2021
Pros:
Nothing!Cons:
Not given someone else our reservation since we were not there on time. My SUV was given away to someone else because we did not get there at 12:00pm. Our copilot had a family emergency he Of course had to leave and we were held back for two hours. Needless to say I brought all my family (6 people) and the lady said, “Your car was given to someone else because you weren’t here by 12:00pm. Sorry.” And they did not accommodate us to anything else because they were out of SUV’s. She also said since I reserved it but didn’t pay for it they gave it away. I was so upset. Moral of the story being extra cash because we had to pay triple of what I had reserved my car or just pay the reservation online.2.0 Poor
Apr 2021
Pros:
Shuttle brought us to the rental car area with 10-15 companies all located in a complex. No one was at Dollar. We walked around for a bit and the office was closed, no cars around. We ended up having to go with a random company nearby and paying much more.Cons:
Shuttle brought us to the rental car area with 10-15 companies all located in a complex. No one was at Dollar. We walked around for a bit and the office was closed, no cars around. We ended up having to go with a random company nearby and paying much more.5.2 Fair
Jun 2017
Cons:
They gave us an outrageous price for liability insurance (told My girlfriend who rented the same day she had a special of $70 for the week, while we were charged $25 per day over 7 days. We're told that was the least amount of liability insurance under Mexican law and the cheapest. Bologna!! Won't trustndillar again.10.0 Wonderful
Apr 2017
Pros:
Drop off was very simple and clear cut. Price was as expected.Cons:
Pickup was slow, but I think it is because people do not understand mexican insurance. Maybe you could do a better job of making that information available when people book cars. My car was listed at $12 for the week and ended up $189 for the week with full insurance. I knew it would not be $12, that's insane to think that will be the cost. I was actually pleased with the final cost , less than I expected. People renting for the fist time i Mexico are not prepared.6.0 Okay
Mar 2017
Pros:
The cost of the rental car was something like $5 a day, but the insurance is where they get you.Cons:
Basically traded away 3 hours of our vacation time to have breakfast and get full coverage insurance for the week. They quoted us over $500 for the insurance, if we wanted to pay it out of pocket.4.0 Mediocre
Mar 2017
Cons:
The price quoted online was deceiving. It said $2 a day, when in fact it was $2 for the car but mandatory $30 a day fees... Never a nice surprise. What I expected to cost $4 ended up costing $72...3 locations in San José del Cabo
Locations in San José del Cabo
Blvd San Jose , Seccion
+52 800 709 5000
Carr. Transpeninsular Km 43.5
+52 999 911 8040
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Reviews
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Jan 2021
Pros:
The rates are artificially low as they force you to buy very expensive insurance. Your own insurance is not allowed.Cons:
Waited in line for almost two hours to get a car. This is not acceptable.5.6 Fair
May 2019
Cons:
We were not warned about the cost/need for insurance that covers Mexico which greatly increased the cost of the rental10.0 Wonderful
Jan 2019
Pros:
Very friendly staff, quick pick-up and return, clean car - was perfect for our trip!2 locations in San José del Cabo
Locations in San José del Cabo
Carr. Transpeninsular Km 43.5
0180 0709 5000
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Reviews
6.0 Okay
Jul 2022
2.0 Poor
Nov 2021
1.9 Poor
Jun 2021
2.0 Poor
May 2021
Pros:
Nothing - the car reservation wasn’t honored - please contact me as very unhappy as had to spend an additional 200 dollars to find a car last minute. Relied on kayak to deliver but instead got the opposite - a major penalty and lots over an hour looking for a car.4.0 Mediocre
Apr 2021
Pros:
The staff was friendly and drop off was quick and easy.Cons:
There needs to be more information for future customers on additional fees NOT mentioned in the advertising when booking a rental car in Mexico. Although my credit card covers collision, it did not cover liability in Mexico. It was not known to me and to other customers to my left and my right at the counter, while I was working on getting the contract worked out. The daily advertised prices are steep and will cut into peoples budget. I understand that I have to play the game, but it is very disappointing that I find this out at the counter and not before.4.0 Mediocre
Apr 2021
Pros:
The staff was super awesome and friendly, wait time was insanely ridiculous- we waited over three hours from the time we got dropped off by the shuttle until we we drove out. I’ve rented cars in other countries and this one by far one of the slowest processes ever. And remember the price kayak quotes is just for the car-not for everything else they throw in at the counter. My price on kayak was $188 and I ended up paying $572 all said and done. In the end it was kinda worth it all.8 locations in San José del Cabo
Locations in San José del Cabo
Blvd San Jose #2000a
+52 624 142 2380
Carretera Transpeninsular Km.
+52 624 142 9027
Carretera Transpeninsular
+52 624 144 2222
Malecon Costero R. Palmilla
+52 624 142 0893
Paseo Malecon Retorno Palmilla
+52 624 142 9292
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Reviews
2.0 Poor
May 2021
Pros:
Long wait, over charged, wrong vehicle2.0 Poor
May 2021
Cons:
Worst experience ever. They did not have any vans that I reserved. They had no cars that would accommodate luggage. Why did I bother reserving when nothing was available. Told us to talk to the guy/company next to him that he was talking to before we walked up. They could accommodate us for more than 3 times my reserved price. Thrifty could care less. They need to be removed as an option. We had to then find transportation to the hotel. I will not use Kayak again.2.0 Poor
Apr 2021
Pros:
There is a reason this shows up as the cheapest rate when you search via the internet. What they don't mention is the required mexican tax liabilty insurance that for us was DOUBLE the car rental rate. Everyone at Thrifty rental was furious in line at this hidden fee. Staff was rude, lines were long. Myself, husband and four kids had to wait over an hour for a DIRTY car that was way smaller than what I reserved. Never again.Cons:
Honest upfront pricing!2.0 Poor
Jan 2021
Cons:
staff was very rude, tried to overcharge me multiple times (added more days, insurance I didn't need, etc.). Overall, it was a terrible experience and the price charged for the rental pales in comparison to the other hidden fees that are added on once you arrive. I will never be using this service again2.4 Poor
Dec 2019
Pros:
NOCons:
Didn’t have SUV I reserved and then way over charged me for a small Honda. Then when I turned the car in they tacked on additional fees. Service personnel were rude and intractable. I had plane to catch and had to pay the additional fees7.2 Good
Feb 2018
Pros:
great car Nissan VersaCons:
Expensive Slow in returning vehicle Only 2 clerks at the desk with a long line up2 locations in San José del Cabo
from$78/dayLocations in San José del Cabo
Car. Transpeninsular Km 31 Colonia Magisterial
+52 624 146 5543
Cerro de los Cabos # 3513 MZ.60 LT.01
+52 624 146 5543
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Reviews
2.0 Poor
Mar 2024
One location in San José del Cabo
Locations in San José del Cabo
Aeropuerto de Los Cabos
+52 33 4170 8243
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No reviews available
2 locations in San José del Cabo
Locations in San José del Cabo
Ed.2 Local N7a,puerto Logistico
+52 624 146 5470
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No reviews available
3 locations in San José del Cabo
Locations in San José del Cabo
Ed.2 Local N7a,puerto Logistico
+52 624 146 5470
International Airport- Col.San Jose Del Cabo
+52 624 123 2283
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No reviews available
One location in San José del Cabo
from$130/dayLocations in San José del Cabo
Cerro de los Cabos # 3513 Mza.60 lote 01 Colonia Las Veredas
+52 998 253 6110
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No reviews available
One location in San José del Cabo
Locations in San José del Cabo
San Jose del Cabo Int`l AP - Europcar Col. San Jose del Cabo
+52 297 583 0200
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No reviews available
One location in San José del Cabo
Locations in San José del Cabo
Blvd Mauricio Castro Lote 1 Mza 5 4650, Zona Hotelera
+52 624 130 7298
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No reviews available
2 locations in San José del Cabo
Locations in San José del Cabo
Carretera Transpeninsular Km 43, Puerto Logistico, N2, L7 San Jo
+54 9 11 5259 9877
Los Cabos International Airport
+54 9 11 5259 9877
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No reviews available
4 locations in San José del Cabo
Locations in San José del Cabo
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No reviews available
2 locations in San José del Cabo
Locations in San José del Cabo
Av. Lázaro Cárdenas, Plaza Californias Loc. 4, Col. Centro, Cabo San Lucas, Baja California Sur.
+52 624 143 7328
Edificio 2 local número 7A, ,Puerto Logístico, Aeropuerto Internacional de Los Cabos, en el Estado de Baja California Sur CP.
+52 624 146 5470
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No reviews available
One location in San José del Cabo
Locations in San José del Cabo
Blvd. Mijares 1092 Local 6L Colonia Campo De Golf, Conjunto Rresidencial, Catus, San Jose Del Cabo, B.C.S. CP
+52 624 146 1033
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No reviews available
One location in San José del Cabo
Locations in San José del Cabo
Carretera Transpeninsular Km 43.5
+52 998 980 0608
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No reviews available
One location in San José del Cabo
Locations in San José del Cabo
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No reviews available
One location in San José del Cabo
Locations in San José del Cabo
International Airport
+86 10 6064 1387
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No reviews available
Most popular agency | MEXRENTACAR |
---|---|
Average price | $75/day |
Good deal | $68/day |
On average a 15 passenger van rental in San José del Cabo costs $523 per week ($75 per day).
On average a 15 passenger van rental in San José del Cabo costs $2,243 per month ($523 per week).
Along with a 15 passenger van, rental companies in San José del Cabo offer 6 passenger vans, 7 passenger vans, 8 passenger vans, 9 passenger vans and 12 passenger vans.
Pick-up location | San José del Cabo |
---|---|
Car types | Van, Minivan |
Rental locations | 84 |
Airport locations | 31 |
Popular agencies | MEXRENTACAR , America Car Rental, NU Car, Ace, Budget |