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Pros. Very good restaurant and incredible buffet breakfast
Cons. Slds me manteinance is needed in the room
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel is excellent, complete with a live music performance and a vast range of foods to cater for almost everyone. It is effectively and efficiently run and constantly refreshed.
Is the hotel pet-friendly?
The hotel was marked as 'dog friendly' on some booking platforms, but it's important to note that they may no longer accept dogs. It's recommended to confirm this directly with the hotel before making arrangements.
What are the hotel's unique amenities?
The hotel offers a warm pool, a museum integrated into the hotel area, a casino, meeting rooms, a wine and local items gift shop, a bar, a pool, and a hot tub. Additionally, it has a spa and wellness center, massage services, and a sauna.
How is the hotel's customer service?
The staff at the hotel are friendly, helpful, and very attentive. The concierge is particularly praised for providing fantastic recommendations and assistance with arranging activities like bike rentals and winery visits.
What are the parking options at the hotel?
The hotel offers free parking and valet parking services. However, some guests have mentioned that despite the availability of empty parking spaces, their cars were occasionally moved without their request, which may be worth considering.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the New Part of the Hotel
Guests found the rooms in the new part of the hotel to be comfortable and accommodating, providing good value for the price.
Consider Eating at the Hotel Restaurant
Despite some negative feedback, several guests recommended the hotel restaurant for its convenience and varied, plentiful breakfast.
Check Room Amenities
Some guests experienced issues with room amenities such as non-functioning mini-fridges and air conditioning. It's advisable to check the functionality of these amenities upon check-in.
Explore Nearby Attractions
The hotel's central location provides easy access to great restaurants, supermarkets, pharmacies, and the town square, making it a convenient base for exploring the area.
Be Mindful of Pet Policies
If traveling with a pet, it's advisable to double-check the hotel's pet policy directly with the hotel, as there have been instances where guests encountered discrepancies in the hotel's pet-friendly status.
Consider Off-Peak Visits
Guests visiting during the off-peak season in late October found the room prices to be exceedingly reasonable, making it a good time to visit for a cost-effective stay.
Utilize the Concierge Service
The concierge received praise for providing fantastic recommendations, enhancing the overall guest experience.
Take Advantage of On-Site Facilities
The hotel offers a range of facilities including a casino, pool, hot tub, and spa, providing ample opportunities for relaxation and entertainment during your stay.
Be Aware of Noise Levels
Rooms facing the main square may experience noise, so guests sensitive to noise should consider requesting a room away from the main square.
Confirm Parking Arrangements
Guests noted that despite ample empty parking spaces, their cars were valet parked, causing inconvenience. It's advisable to confirm parking arrangements upon arrival to ensure a smooth experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | July |
Average price (weeknight) | $120 |
Average price (weekend night) | $144 |
Hotel Santa Cruz Plaza is located at Plaza De Armas 286, 0.1 miles from the center of Santa Cruz. Plaza de Armas is the closest landmark to Hotel Santa Cruz Plaza.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Santa Cruz Plaza.
Yes, Hotel Santa Cruz Plaza offers free Wi-Fi.
Yes, Hotel Santa Cruz Plaza offers free parking.
Hotel Santa Cruz Plaza is 92.1 miles from Santiago Arturo Merino Benitez.
Yes, Hotel Santa Cruz Plaza has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Santa Cruz Plaza in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Santa Cruz Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Santa Cruz Plaza.
Value for money | 8.0 |
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Distance to city center | 0.1 mi |