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Passenger van |
Commercial |
4 locations in Troy
Filters
Reviews
2.0 Poor
Sep 2020
Pros:
NothingCons:
They could have had the type of vehicle I ordered8.0 Very good
Dec 2019
Pros:
I had to cancel my reservation.Cons:
I had to cancel my reservation10.0 Wonderful
Sep 2019
Pros:
Super friendly staff, quick serviceCons:
Nothing they did a great job9.2 Wonderful
Jan 2017
Pros:
The Enterprise Team was not able to provide a car on the day of delivery due to them being busy and having no cars (just before Christmas). Since, I had flexibility, I was able to pick up the car a day late and return a day late. Received a loaded ford fusion, but received a call 4 days later as Enterprise had sold the car to bring it in. No big deal since I was close to the location. Received a Chevy Malibu. Pick up and drop off were easy. Overall a good experience.Cons:
Since I had the flexibility, nothing to complain. If I did not then have the flexibility, then the lack of car would have been problematic.10.0 Wonderful
Dec 2016
Pros:
Clean, neat car, and nice customer service.2 locations in Troy
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Reviews
5.2 Fair
Jul 2019
Cons:
I reserved a car and was given wrong pick up location. When you are flying into an airport and need a car, obviously expect the pickup location to be at airport not 30 miles away with no way to get there. you go to rent the car from airport location it is now more than double what you reserved it9.2 Wonderful
Aug 2018
Pros:
nice car. pick up and drop off fine.Cons:
my bill went from $188 to $435, but avis after several calls dropped it back down. my reservation was made at a location close to but not at the st louis airport. i picked up and dropped at the airport location and no one mention I was at the wrong location. kayak and avis both need to do a better job of making sure you know your reservation is at the airport or not.2 locations in Troy
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Reviews
10.0 Wonderful
Oct 2023
8.0 Very good
Apr 2021
Cons:
Appreciate coupon to get car washed but wopuld have preferred that car was clean when I got there. Mud flap and cruise control on car was broken.2.0 Poor
Nov 2020
Pros:
Staff was professionalCons:
During the booking there was NO mention of the $200 security deposit. Because I was unprepared for this I was unable to even rent the car and missed my chance to both see my family and visit my grandfather's grave.10.0 Wonderful
Sep 2020
Pros:
Pickup and dropoff couldn't have been easier, staff was very friendly and helpful.Cons:
Can't think of anything.10.0 Wonderful
Jul 2019
Cons:
When we went to pick up the large SUV we had reserved, they didn't have it, but they made it right by giving us an even bigger vehicle for the same price. Their customer service was excellent and could not have been better.10.0 Wonderful
Jun 2019
Pros:
Staff was welcoming even though I arrived last minute with my drop off and offered me a ride nearby if I needed one which was great.Cons:
Maybe offer road side assistance which I realized I didn't have with my insurance party I purchased with my rental after the factOne location in Troy
Filters
Reviews
10.0 Wonderful
Apr 2020
Pros:
Excellent service. Very friendly and helpful.Cons:
Nothing. They accommodated all my requests. I will definitely go there again.10.0 Wonderful
Jun 2019
Pros:
Staff is always positive and happy, rented twice from them and could not have been happierCons:
Nothing8.0 Very good
May 2018
Pros:
They signed me up for reward program.Along with a 10 passenger van, rental companies in Troy offer 7 passenger vans.
Pick-up location | Troy |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |