West Haven 15 Passenger Van Rental
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Cheap 15 passenger van rentals in West Haven
Find the latest 15 passenger van, minivan and minibus deals in West Haven| Passenger van | $238/day |
West Haven 15 passenger van rental reviews and directory
Hertz
2.0
Poor
66 reviewsBest rated
Cleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in West Haven
Filters
Reviews
10.0 Wonderful
Mar 2024
2.0 Poor
Feb 2024
2.0 Poor
Dec 2023
2.0 Poor
Dec 2023
8.0 Very good
May 2021
Pros:
Customer service was pleasant2.0 Poor
Mar 2021
Pros:
Not much - the rep at the satelite pickup location doesn't answer phone calls. He said I could extend the rental as needed. When an extension was necessary he again was not reachable by phone. I had to call a main location who informed me that if I didn't return the car at 2pm on Friday and kept it until Monday (when my vehicle would be ready as per the delay from the autobody) I would incur a $56/day rate (up from the $40/day I had already paid) plus a $250-300 surcharge because I booked through Kayak, they were unable to extend the existing reservation. When I inquired about creating a new booking direct with them from drop off time until Monday they said that would cost me an additional $500.00. I contacted my insurance agent who suggested I call customer service to have them call Hertz on my behalf to negotiate a more reasonable rate, Hertz told the insurance adjuster "they would not discuss my business with him." The adjuster was able to secure me a new rental with Enterprise for $159 through the weekend, however due to Covid Enterprise would not pick me up from drop off at Hertz. I had to hire a taxi service to get from Hertz to Enterprise. All of this was extremely unnecessary. I will never book another Hertz rental again.Cons:
Everything - Hertz had every opportunity to provide better customer service, competitive rates and to be more accommodating.Sixt
6.6
Okay
6 reviewsCleanliness
8.3
Comfort
8.3
Pick-up/Drop-off
7.3
Value for money
7.0
One location in West Haven
Filters
Reviews
2.0 Poor
Sep 2022
2.0 Poor
Dec 2020
Pros:
Staff was niceCons:
Company has hidden fees and charges your not made aware of until days after you return the vehicle, like not being able to cross state lines. If I knew ahead of time I would not have rented here and won't ever again. Shady and sneaky.10.0 Wonderful
Aug 2019
Pros:
Friendly Staff Easy pick up and drop off. Car very clean.Cons:
Nothing10.0 Wonderful
Jul 2019
Pros:
Clean car. Nice and helpful staffCons:
NothingNational
9.5
Wonderful
4 reviewsOne location in West Haven
Enterprise Rent-A-Car
8.0
Very good
1 reviewOne location in West Haven
Filters
Reviews
2.0 Poor
Sep 2018
Cons:
Did not honor my reservation and did not have a car available for me to rent when I arrived. Made no effort to call me before they gave the car I reserved to someone else. Staff were inconsiderate and lack basic customer service skills. Went to Sixt on RT 34 and was able to rent a car there and treated like a customer should be. Don;t waste your time at this facility.Thrifty
6.9
Okay
No reviews available
One location in West Haven
Alamo
No score available yet
One location in West Haven
Filters
Reviews
4.0 Mediocre
Apr 2019
Pros:
The only positive thing about my experience with Alamo was that the car was clean.Cons:
They didn’t give me the size of vehicle promised even though I paid extra and then when I returned the car they attempted to charge me $60 more than my quote and I had to argue with them in order to be charged the quote given. I will never use Alamo again.10.0 Wonderful
Feb 2018
Pros:
Customer serviceCons:
N/A9.2 Wonderful
Dec 2017
Cons:
The car had a fishy odor8.8 Very good
Nov 2017
Pros:
It was a very smooth experience, no 5ime wasted at either pickup or drop-offCons:
E10.0 Wonderful
Oct 2017
Pros:
Pick up and delivery went off without any glitches. Car was as expected.10.0 Wonderful
Sep 2017
Pros:
practically seamless rental process, courteous and pleasant staff. informative and proffesional.Budget
No score available yet
One location in West Haven
Filters
Reviews
8.0 Very good
Oct 2023
10.0 Wonderful
Aug 2019
Pros:
Everything was great, picking up and dropping off were very easy. The car was in excellent condition and cleanliness was great.Cons:
Not sure why I had to pay 22 on kayak and then the whole rental amount at the rental agency. I was under the impression I was paying some “due now” and would pay the rest at pick up. Kayak, please explain?10.0 Wonderful
Nov 2018
Pros:
Patrick, the manager at Union Station made the whole expense pain free2.4 Poor
Aug 2018
Pros:
NOTHINGCons:
Overpriced and a total rip off. The staff wouldn't work with me to make changes and when I saw a much cheaper price for the same car at the same place, he wouldn't honor it.9.6 Wonderful
Aug 2018
Pros:
Patrick was excellent. He gave us the best price. We were treated well and everything went smoothly. We were concerned because of past poor reviews, but all was super.Cons:
Car interior needed a more thorough cleaning, but I like everything really clean. Car indicator said it was due for maintenance and oil change. It was a newer model and we had no issues while driving.4.4 Mediocre
Apr 2018
Cons:
We had a situation arise where we needed to return the car a day early and found very little flexibility from the Budget location where we dropped off. Customer service was also not helpful in finding us a solution without charging us a $200 one way fee for a situation out of our control. Luckily the location we did go to to return the car a day early was understanding. Kudos to the Logan Airport location.Avis
No score available yet
One location in West Haven
Filters
Reviews
2.0 Poor
Oct 2023
4.0 Mediocre
May 2021
Pros:
Pick up took to long. Didn't have my car. Car they gave me was filthy.Cons:
Have the car i reserved. Have more locations for one way travel. Don't rent filthy old cars.10.0 Wonderful
Jun 2020
Pros:
Great choice of cars--thank you!10.0 Wonderful
Oct 2018
Pros:
I chose Avis after I missed getting to New Haven in time to pick up my car from Hertz. Hertz told me I would have to pay $170 more if I picked up the car the next day, plus I would have had to Uber around until then. Avis had a car for almost the same price I had originally been paying with Hertz, their office was right in the train station, and they were open 2 hours later than Hertz! Reserved and picked up the car within minutes. It was a Toyota Corolla and worked great! Everything from checkin to checkout was smooth sailing. I’m going with Avis from now on whenever possible.AutoEurope
No score available yet
One location in West Haven
VIPCars Recommendation
No score available yet
One location in West Haven
175 travelers who rented a car in West Haven gave the car agency they used an average rating of 7.8
FAQs about renting a 15 passenger van in West Haven
What other types of van can I rent in West Haven?
Along with a 15 passenger van, rental companies in West Haven offer 7 passenger vans.
Airports serving West Haven
West Haven 15 Passenger Van Rental Information
| Pick-up location | West Haven |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 3 |
| Airport locations | 0 |