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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
4 locations in Yuba City
Filters
Reviews
10.0 Wonderful
Apr 2024
9.2 Wonderful
Jun 2020
Pros:
It was nice that they offered to take me home when I dropped off the rental.Cons:
When I got there to pick up, the vehicle was not ready. I even got there a little after the time I put for pick up, in hopes I would be on the road right away. Instead, I had to wait 20 minutes for the vehicle to be properly detailed.7.2 Good
Apr 2020
Cons:
I reserved the car for 10 AM,Due to the coronavirus shelter in place they chose to drop off my car. They told me they would arrive at 10/10:30 but didn’t arrive until 11:15. We walked around the car and the persons left. I put my bags in the trunk and got in the car. There was cigarette ashes in the cupholders and the ac smelled like cigarettes. I called and had them note it. But the lateness with no call. I had to call for an update my self. 10 mins after 10:30 to see where they were. And the cigarettes ashes and smell big turnoff.10.0 Wonderful
May 2019
Pros:
Everything was perfect. Very nice group of people to work with. I would rent no where else!7.6 Good
May 2018
Cons:
The previous driver has smoked in the car and it had a bad odor10.0 Wonderful
Sep 2017
Pros:
Just turned in the vehicle. No problems. Very efficient.Cons:
Liked everything.3 locations in Yuba City
Filters
Reviews
8.8 Very good
Apr 2020
Pros:
Car was clean, good gas mileageCons:
Informing me of large $200 deposit and staff was kinda rude with the Lysol.3.6 Poor
May 2019
Pros:
Drop off very easyCons:
Didn't have the car I reserved available because they overbooked and a "glitch" in their system (bull). Was forced to pay extra for an "upgrade" to rent, unless I wanted to "wait around" for when a car would show up. What's the point of reservations then!?8.0 Very good
May 2019
Pros:
Yes, very friendly and helpful. Very good experience2.0 Poor
Jul 2018
Cons:
made a reservation for the fourth when I got the confirmation it said the 5th so I called them right away within 5 min . they didn't have a car for me so I cancelled she told me I would not be charged then I received a email they charged me 33.13 for something I never rented and was there fault. I am very upset and would not recommend do business with this company2.0 Poor
Mar 2018
Cons:
I received a phone call 2 hours before I was to pick up my rental car cancelling my reservation because she was out sick and the reservation system "is run by corporate and does not know what our availability is". I was forced to rent a car with another company at twice the price because of the last minute reservation. I will never use Hertz or Kayak again.4.8 Mediocre
Mar 2018
Pros:
The second employee I worked with was courteous & helped me change my drop off locationCons:
The first employee was rude, wouldn’t believe that I already made a deposit (I had to call orbitz & have them tell her I was telling the truth). She tried to make a new reservation where I’d have lost my deposit but I caught her and told her no. She was very unprofessional and argumentative. The car wasn’t cleaned out from the previous driver... some nasty stuff including a slimy latex glove still in the back2 locations in Yuba City
Filters
Reviews
6.0 Okay
May 2021
Cons:
Waited in line for an hour to get to the counter due to a lack of counter personnel. Hertz customers were getting their rentals with only a reasonable wait. Counter person sent us to the wrong space for our car. Found it using the remote8.0 Very good
May 2021
Pros:
Staff was extremely friendly, however it was a hertz employee because you guys only had one representative. I felt bad because the line was long and a lot of ppl were upset at her but clearly it was not her fault.Cons:
Have more employees! An hour plus wait is unacceptable specially when some ppl have children.2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
Communication2.0 Poor
Mar 2021
Cons:
I asked for a AWD cal and was told I was given a AWD car and instead they gave me a 2 wheel drive car.2.0 Poor
Feb 2021
Pros:
Drop off was easy.Cons:
The gentlemen I picked the car up from did not explain the insurance. Basically I paid for insurance that I did not need. Very frustrated!!6.0 Okay
Jan 2021
Cons:
Charged a different amount than I was shown on here by a significant amount. When I went to pickup the car I had to wait in line for 20+ minutes despite there being 2 people ahead of me.One location in Yuba City
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Jan 2024
2.0 Poor
May 2021
Cons:
When I arrived at the airport to pick up my car there were almost 80 people in line with one person working the counter. It took me over an hour and a half to get to the desk. Will never do this again.2.0 Poor
May 2021
Pros:
Nothing,Cons:
Should have had my car ready when expected, They gave me a car where you couldn't start the car. Gave me something I didn't really want or would have had to wait another 45 min on top of what I had already waited.6.0 Okay
May 2021
Cons:
If I got the car I ordered8.0 Very good
May 2021
Pros:
The car was very clean. The shuttle service was convenient and easy to use.Cons:
I did not know return procedure for after hours return. It was unclear if I was to leave the key in the car or inside. The office was closed and I finally learned from another customer about the drop box.Along with a 9 passenger van, rental companies in Yuba City offer 7 passenger vans and 8 passenger vans.
Pick-up location | Yuba City |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |