The crew was so accommodating. If I asked for extra snack they gave it to me. In economy the seats were wide and plenty of legroom. The backrest should have reclined a little more. Instead it barely moved. The footrest was helpful. Overall, my experience was good and I would recommend ANA as an alternative to other oversees low-cost airlines.
The crew was so accommodating. If I asked for extra snack they gave it to me. In economy the seats were wide and plenty of legroom. The backrest should have reclined a little more. Instead it barely moved. The footrest was helpful. Overall, my experience was good and I would recommend ANA as an alternative to other oversees low-cost airlines.
excellent, the food was excellent and delicious, and the crew were very helpful and accommodating. thank you very much
Excellent. All the ticket prices have gone up so much. With only economy as the option, I thought I better pay for a good airline and I am glad I took ANA. The only thing is the long layover at Hanaeda enroute to Singapore. Any chance to bring back the service to land at Narita instead for the transit and a shorter layover will be fantastic. I am a fan of ANA.
Good. Got me there and back safely and mostly on time. 30 min delay for maintenance once but that means more time for nap. Crew was super nice.
Incredible. Amazing legroom. Over head fans for each person. Tv screens were great. Headphones were adequate. Seats were comfortable and spacious. Loved it.
The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.
The staff, ground and air, at ANA was very helpful and friendly during check in, boarding and during the flight. This is the reason why I always fly ANA whenever I go to Manila. The food was not the best but the flight crew more than makes up for the shortfall.
First I will say this was really NOT an ANA flight. ANA used a UNITED jet to perform this flight. I specifically booked with ANA because I did NOT WANT TO FLY UNITED FOR INTERNATIONAL FLIGHTS. So to spend $1800.00 and then discover after booking that it was going to be handled by United was very disappointing. I will be more careful next time when I book. The interior was very cramped in economy class; the dinner meal was terrible and also had extremely small portions for an international flight - the bread roll was ice cold and stale - that salad was very wilted; I’ve never had a “snack” that was so salty that it was difficult to eat; the breakfast “waffle” was practically unrecognizable. Really horrible meals for a very expensive international flight. Bathroom floor was also pretty dirty. I’m hoping my return flight is a real ANA airplane that is cleaned and serviced by ANA personnel with ANA meals. I will never book with ANA again if they continue to use UNITED airline jets. Yuck!!!🤢
Ticket was purchased as a United Airlines flight (operated by All Nippon) like what does that even mean? Makes for a VERY confusing flight experience. For instance, what do I look for a United drop off signage and ticket counter or ANA? No explanation anywhere to be found. I also felt a little bit scammed by the obsurdely restrictive seat selection provided. Only middle seats available!! Are you kidding me!! On 6hr + 10hr flights you're forcing me into the middle seat without telling me before I purchased the ticket?? This should be illegal. And to top it off, on the Tokyo LA leg there were quite a few empty seats including window seats! I must also say, the food was a dissappointing as well for my taste, fish with rice ( mostly plain white rice) or a vegetable medly for the breakfast meal? Should be at least 4 choices and at least 1 with eggs. Outside of these issues flight was otherwise ok.
Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.
If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations
Leg room and flight sound insulation is very bad. They broke 3 of my bags with bad handling
Crews were great but food not much selection just all tailored for Asian passengers.
I had a great experience with Singapore airlines as always. The partner airline, Scoot was fine except my bag was misplaced during the shuffle. Ultimately, my baggage arrived intact. Attempting to inquire about my baggage was impossible.
The Premium economy class is not the same as some other airlines because there are no economy seats on these planes. Basically you’re getting an economy seat that’s a little wider. The seats are not that much more comfortable. The service and food experience is similar to economy class on other Asian airlines. There aren’t enough toilets for the entire plane therefore we are forced to share the business class toilets that are closed off with curtains.
My experience with Scoot is very good. Will have no issue flying with Scoot again.
My overall experience with Singapore Airlines is great. Will definitely fly Singapore airline again.
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.
It was a great flight Food was great Crew was spectacular
The flight left an hour late and no explanation. Food was basically a few snacks out of bags and tiny cup of soda. Crew was pretty friendly.
United delayed the flight to assist customers to make the connection. The Ohara customs area was overwhelm which created an issue for customers trying to make the Little Rock connection. The delayed allow several customers to make the final flight into Little Rock.
Missed our flight to London and we were put on coach seats to Munich.
Terrible. Missed our flight to Newark as well as our flight to London. Complete disaster
They canceled our flight last minute and we had to get another flight with twice the cost
Dinner was excellent - beef stew, the eggs for breakfast were only ok. It was soooo nice that there were so many options for movies and games.
Captain waited 45 minutes for late passengers boarding from Washington DC to Munich which was nice for them but caused our luggage to miss boarding our connection on to Bucharest. We then did not receive our luggage for about 48 hours after landing which was very inconvenient for our travel.
Poor, we had 1 hour to grab our checked luggage, go through customs, recheck bags and run across terminals to make our United flight. Poorly planned connections.
Check in in Albuquerque was awful. The people were great but they were over loaded. The procedures were terrible. We got through fine but it took 90+ minutes.
Will try to not fly with them again. Delays because of weather but got redirected to an airport where I could not make connection.
It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in
We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !