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My experience would have been greatly improved by arriving on time to connect to my Porto flight. The staff that dealt with the aftermath of the late arrival evidently booked my group into a hotel in Frankfurt. This reduced my time in Porto Portugal a day and half. I do want to commend Jorge Klein for his hard work. He spent a great deal.of time trying to rebook the flight and he eventually did rebook for the next day and did provide accommodations for me overnight. This was a big issue for me and the group I traveled. The rest of the trip was good.

The most horrific experience we had with the airline that we had in our life Everything was substandard at best. For just one hot tea they charged 4 euros We paid for Lufthansa months in advance ,to get there they didn’t have us in record and after 4 and a half hours layover we almost we got one seat at the first row and one in the back of the plane On top of that our suitcase was seriously damaged and it’s unusable. Here we are halfway around the world in foreign language having to fix this on our vacation time Would you kindly and quickly resolve this matter

It was a busy flight and all the crew were very helpful and gracious

Departure was delayed by 2 hours and passengers were sitting on the plane.

So far so good. I missed my flight because of the Lufthansa diversion. United helped me to figure out how to get accommodations from Lufthansa for my long layover. They help me book appropriate onward flight.

During the flight there was a medical emergency. We were diverted. Of course I'm thankful they cared for the health of that passenger, but they did a poor job of communicating with the rest of us passengers. In the end we arrived at our destination several hours late, with no direction of how to rebook missed connecting flights. It all worked out in the end. Those of us that needed accommodations were put up in a hotel by Lufthansa until we could make it to our final destination. But it was United Airlines Personnel who really helped us navigate the process.

This flight is always a cramped bus. The gate area was inadequate and announcements were hard to hear. The flight was delayed 45 minutes to an hour by a broken aircraft door, making our total delay from Vilnius 5 hours.

All flights cancelled with no way to reach the airline

You only get a chocolate square and small bottle of water.!

NEVER TOOK THIS FLIGHT. LUFTHANSA CANCELED THIS FLIGHT WITHOUT ANY NOTICE. We were rerouted through Chicago on United airlines with a layover of five hours and then on American Airlines to St. Louis. The United club lounge in Chicago is good but there is no shower unlike Bangalore 080 lounge

Good, everything went straight forward and on time, I am satisfied

Speakers were blaring. It's like being in a Moroccan market and you keep getting shouted at with what's for sale

Everything went according to plan. Check in, boarding etc all were very efficient.

Good flight. Take off a little late but make up the time

Everything’s went straight forward, no issues, good service and friendly crew

bring iPad for entertainment. The flight was punctual as most of the time.

Flight with Ryanair more than 1,5 hours are awful... No space between seats, absolutely uncomfortable stay.

Letting people wait outside for boarding in the rain and almost 0 degrees for a high temperature destination is very customer unfriendly

Late again rude staff at gate bullying passengers made us stand in the cold 3degrees for 40 mins before they let us board

I hate Ryanair and have decided never to fly with them again, they treat you like animals on the way to slaughter and they never take responsibility for their errors and lousy service.