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One location in Birmingham
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Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
May 2021
Pros:
Drop off was great - quick and easy and rep was polite.Cons:
Had to ask the rep at pick up to note the obvious vehicle damage onto my rental contract.10.0 Wonderful
Feb 2021
Pros:
Staff both departing and returning were great. Needed Suv and was given as promisedCons:
The only negative was there were no floor mats or paper sheet covers for the interior floorboard. The place I was going was rural and muddy, so I had to constantly lay down towels or garbage bags to keep the interior floor carpet clean.8.0 Very good
Jan 2021
Pros:
Easy drop offCons:
Slight delay at pickup2.0 Poor
Oct 2020
Cons:
Car was smoked in4.4 Mediocre
Aug 2020
Pros:
Dropoff staff were friendlyCons:
Pickup staff were unaware of time lapse for vehicle waited one and a half hours for vehicle I didn't orderOne location in Birmingham
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Competent staff.Cons:
Price has gone up substantially in the past year.10.0 Wonderful
May 2021
Cons:
They need to stay open later for late flight arrivals. Otherwise, great experience!10.0 Wonderful
May 2021
Pros:
The staff was friendly and courteous. Drop off was super easy.Cons:
I didn't get the car quoted, but I had a very good substitution. I realize what one wants is not always available at the time.2.0 Poor
May 2021
Pros:
Not enough staff working. Waited an hour in line for a rental I had reserved several weeks in advance. Additionally, I was double charge. I am currently working on how to correct this.Cons:
Better speed on processing customers. Better billing system.8.0 Very good
Jan 2021
Pros:
Pick up and drop off was easy and the staff was friendly and helpfulCons:
We scheduled our pick up but when we got the it was closed for the night so we had to find a ride to our hotel and a return ride to pick it up the next day. Also the car had been smoked in.8.0 Very good
Dec 2020
Pros:
Nice carCons:
Was over charged and drop off was not clear8 locations in Birmingham
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Reviews
6.0 Okay
Mar 2021
Cons:
They over charged me at the counter than actuall deal which was online very disappointed2.0 Poor
Oct 2020
Pros:
NOTHING! ENTERPRISE IS TERRIBLECons:
THEY OVERGHARGED MY CARD BY $275!!!!!5.6 Fair
Aug 2020
Pros:
Car wasn’t ready at expected time. Delayed by 45+ minutes waiting for car to be cleaned.4.8 Mediocre
Jul 2020
Pros:
staff was friendlyCons:
car had been smoked in, gas tank was not on full7.6 Good
Mar 2020
Pros:
Easy to deal with, fast and courteous. I had to switch out a car that I had rented in CA but the power steering failed. No hassle.Cons:
The car had bald tires which I didn't realize until I had to drive through a snowstorm and heavy rain.8.0 Very good
Nov 2019
Pros:
Staff was very friendly and helpful! I will definitely rent a car again2 locations in Birmingham
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Reviews
2.0 Poor
Nov 2023
10.0 Wonderful
Oct 2023
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
May 2021
Pros:
Drop off was quick but it looked like both the workers at the booth wanted to be anywhere other then there.Cons:
It took awhile to pick up the car because the front desk was understaffed. The vehicle smelled heavily of smoke the interior driver and passenger side doors where cut up and the seats were stained and filthy. The front windshield had two big chips in it and there were scratches all over the vehicle. Lastly, someone took the floor mats out of the vehicle and never returned them. I will NEVER RENT FROM AVIS AGAIN and I strongly suggest you don’t either.10.0 Wonderful
Apr 2021
Cons:
The only issue I had was finding your office. Once I found it - the service was fast and helpful.3 locations in Birmingham
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Sep 2023
2.0 Poor
Nov 2022
2.0 Poor
May 2021
Pros:
NothingCons:
The wait for a car would have been 2 hours. There were no cars available, I had a reservation but that did not matter. Employees not truthful! I completed the initial paper work that included paying A security deposit if 500 dollars. I CANCELLED MY RESERVATION AND WENT TO AVIS THAT WAS 10 STEPS TO THE LEFT OF HERTZ FRONT COUNTER. Berminham Airport. You have morons working for you. This is your review and do not contact me, if you do I will expose you on social media and start a campaign of ni or using HertzOne location in Birmingham
One location in Birmingham