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FYI we were re-directed during the booking procedure to the hotel ‘Pentagotel Brussels Airport’ instead of the Holiday Inn. When we arrived, despite the fact that we had received a booking confirmation, the hotel rep at the reception said that ‘unfortunately we are full’. We asked how that could be as we had a booking confirmation. We got a bullshit answer. The receptionist then quickly said; well I have a cancellation so you can have another room with two single beds if you like. We didn’t have much choice. However we had to pay the price we were quoted for a bigger room with a double bed (Euro 204). The room we got was tiny; not even enough for our four suitcases; we had to stack these on top of each other, on top of the room’s tiny desk. Bathroom was disgusting and worn out. At check in we asked for the restaurant hours in the hotel. We were told in principle 24h open but a la carte until ca 22:00. We dropped our gear in our room and went to the bar/restaurant at ca. 20:30. We were then told that no food could be ordered for the rest of the evening due to lack in kitchen staff. This despite the fact that we were told ca 30min earlier at check in that the ‘restaurant was serving a la carte until 22:00’ We were forced to find another venue for dinner, outside the hotel premises. We would based on the strange booking experience, extremely poor value for the the price and the poor state of the hotel, incorrect information given by hotel staff, never ever go to this hotel again nor recommend anyone else either.
Pros. Great restaurant, great breakfast, friendly and helpful staff. Free airport shuttle.
Cons. Free wifi is so poor it barely even counts as an amenity. There's basically no wifi here unless you want to pay 10€.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers parking, long-term parking (surcharge), private parking, and an airport shuttle for guests' convenience.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable and the rooms are clean, ensuring a good night's sleep.
What can guests expect from the hotel's food options?
The hotel provides good food, a nice bar/lounge, and the option for food to be delivered to guest accommodation. However, some guests have mentioned limited food choices and breakfast options.
How is the cleanliness of the hotel and its rooms?
Guests have praised the hotel for being clean and well-kept, with friendly staff. However, some guests have mentioned issues with mold and cleanliness in certain areas.
What are the best times to visit the hotel?
The hotel is a convenient choice for a one-night stay close to the airport, with easy access to the city center. However, some guests have mentioned limited food choices and breakfast options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Public Transport
The hotel is conveniently located near a train station with direct connections to the airport, making it a cost-effective and efficient option for airport transfers.
Be Mindful of Room Size
Some guests found the rooms to be on the smaller side, so if space is a priority, consider this when selecting a room.
Check Public Transport Options
Guests highlighted the availability of buses to the airport, providing an alternative to expensive taxi services for airport transfers.
Be Aware of Limited Food Options
Some guests found the food options to be limited, especially after a certain time. Consider dining outside the hotel for a wider selection.
Consider Noise Levels
A few guests mentioned noise disturbances, so light sleepers may want to pack earplugs as a precaution.
Take Advantage of the Gym
The hotel offers a well-equipped gym, making it a convenient option for fitness enthusiasts.
Be Cautious of Parking Costs
Some guests found the parking charges to be expensive, so consider alternative parking options if traveling by car.
Be Prepared for Room Limitations
Some guests noted limitations such as small rooms and lack of in-room amenities like coffee-making facilities, so it's advisable to manage expectations accordingly.
Check for Mold
Several guests mentioned the presence of mold in the rooms, so guests with sensitivities should take this into consideration.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | May |
Average price (weeknight) | $84 |
Average price (weekend night) | $75 |
pentahotel Brussels Airport is located at Berkenlaan 5, 4.8 miles from the center of Brussels. Musee Royal de l'Armee et de l'Histoire Militaire is the closest landmark to pentahotel Brussels Airport.
Check-in time is 3:00 PM and check-out time is 12:00 PM at pentahotel Brussels Airport.
Yes, pentahotel Brussels Airport offers free Wi-Fi.
pentahotel Brussels Airport is 2.1 miles from Brussels Bruxelles-National. pentahotel Brussels Airport is 21.1 miles from Antwerp Deurne.
KAYAK scours the web for all room deals available at pentahotel Brussels Airport in Brussels and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at pentahotel Brussels Airport and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for pentahotel Brussels Airport.
Value for money | 7.4 |
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Distance to city center | 4.8 mi |
Nearest Airport | Brussels Bruxelles-National |
Distance to airport | 2.1 mi |