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2 locations in Fargo
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Reviews
10.0 Wonderful
Jun 2024
10.0 Wonderful
Nov 2022
2.0 Poor
May 2021
Pros:
I got off my flight and the counter was closed. A super nice agent with another company tried to find my keys and contract which were no where to be found. I am still working on a refund.Cons:
You could have been open or at least had my stuff ready so someone else could have helped me.10.0 Wonderful
Apr 2021
Pros:
Check-in and check-out was very fast and efficient. We were upgraded to an SUV for free, which was a nice surprise. Overall, very pain-free experience.Cons:
Nothing needed changed.2.0 Poor
Dec 2020
Pros:
NothingCons:
We arrived at 800p which was scheduled and they were closed. We could not get another car because everything was sold out. Had to pay for ubers and hotel8.4 Very good
Oct 2020
Cons:
It was the Ford Edge. Hard to lock up. Alarm went off! Alarm would not set up - spent 30 minutes trying to figure this one out. Finally after closing the rear opening on the SUV for the third time, the alarm was able to be set. So, it wasn’t Hertz, it was Ford who had a problem. I would NEVER buy a Ford Edge.2 locations in Fargo
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Low priceCons:
Had no problems whatsoever. Good people.9.2 Wonderful
Jul 2019
Pros:
Good value for a nice carCons:
Reserved a premium but when showed up they said it was reserved for Full size. I showed them reservation and they said they had to charge additional $10 per day. So we were misled by Kayak or Avis rep at counter.8.8 Very good
Aug 2018
Cons:
Need to update new address over radio and google. Apparently website is now updated ?!?2.0 Poor
Jul 2018
Cons:
Careful when you book a car to pick up at the airport and the company books it in town miles from the airport.5.2 Fair
Jan 2017
Pros:
The fellow at the airport offered to get the car for me, although that simply meant starting it as the lot is really close to the door.Cons:
There were two problems. One was simply uncomfortable, once accelerating up to 60 mph, the vehicle shook continuously (for 300 miles). Obviously it needed an alignment. There was also a lot of ice stuck behind the tires and elsewhere on the vehicle and it kept coming off in big chunks. This did not make for happy fellow motorists; one actually gave me the finger. The other problem was simply dangerous and foreseeable. The weather was a balmy -10 degrees which means someone cleaning the vehicle should pay attention to what they are doing. There was frost covering all the windows completely and it was impossible to get off because it was heavy and ON THE INSIDE. If you have ever tried to scrap the inside of the car window, you would understand. I have lived in the north country for 50 years, driving for 35, and Never have I had frost build up on the inside of a window. I couldn't see much at all on the drive home and spend 1/2 an hour the next morning trying to get enough visibility to drive in the daylight. I had to have the windows down until it got warm enough to start melting the frost and then there was water dripping down and it froze in big drops all over the windows. Finally, there was either no windshield wipe fluid or both nozzles were frozen and nobody bothered to check them and alleviate this problem. I am shocked at the situation all-around.10.0 Wonderful
Sep 2016
Pros:
Good Service and friendly helpful peopleCons:
I asked for a car at Hector field and my reservation was actually in town not at the airport. We were charged an additional 10% and this was disappointing.