Accessibility and suitability
Basics
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hotel Casa Regina?
The beds at Hotel Casa Regina are large and firm, providing a comfortable night's sleep.
What can I expect from the cleanliness of the bathrooms at Hotel Casa Regina?
You can expect clean bathrooms during your stay at Hotel Casa Regina.
Is there a noise issue at Hotel Casa Regina, and how is it managed?
The hotel is located in a busy part of town, and some noise from the surroundings may be experienced. The staff is attentive and willing to address noise concerns to ensure a pleasant stay.
Are there any issues with the check-in process at Hotel Casa Regina?
The check-in process at Hotel Casa Regina is smooth, and the day staff at the reception is helpful and kind.
What amenities are available at Hotel Casa Regina?
Hotel Casa Regina offers free Wi-Fi and allows pets on request, with charges that may apply.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests reported discrepancies between the rooms shown in photos and the actual rooms. It's advisable to confirm the room type and condition upon arrival to ensure it meets expectations.
Noise Consideration
The hotel is located in a busy part of town, and guests have experienced disturbances from loud music and street noise. Light sleepers may want to consider bringing earplugs or requesting a room in a quieter area of the hotel.
Staff Assistance
Day staff at the reception have been praised for their helpfulness and kindness. If you need assistance during your stay, it's recommended to reach out to them for support.
Cleanliness and Comfort
Guests appreciated the clean bathrooms and comfortable beds. These aspects seem to be consistent positives in the guest feedback.
Directions and Pin Accuracy
Some guests had difficulty finding the hotel due to inaccurate directions and map pins. It's advisable to double-check the location and consider contacting the hotel for precise directions before arrival.
Ant Infestation Alert
A guest mentioned an ant infestation in the toilet area. It's recommended to keep food tightly sealed and report any pest issues to the hotel staff promptly.
Late-Night Noise
Guests reported loud TV noise in the lobby until 1 am. If you are sensitive to noise, consider requesting a room away from the lobby area to ensure a peaceful night's sleep.
Check-In Room Inspection
Upon check-in, it's advisable to inspect the room to ensure it meets your expectations. If there are any discrepancies, don't hesitate to request a room that aligns with your reservation.
Pet-Friendly Policy
The hotel allows pets with possible charges. If you plan to bring a pet, it's recommended to inquire about the specific pet policy and associated fees in advance.
Cooling System
Guests appreciated the proper functioning of the air conditioning and fans in the rooms, providing effective cooling.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hotel Casa Regina is located at Av Lázaro Cardenas Por Esquina 68 y Calle 66, 0.2 miles from the center of Felipe Carrillo Puerto.
Check-in time is 1:00 PM and check-out time is 12:00 PM at Hotel Casa Regina.
Yes, Hotel Casa Regina offers free Wi-Fi.
Hotel Casa Regina is 47.6 miles from Tulum Intl. Hotel Casa Regina is 76.5 miles from Chetumal.
KAYAK scours the web for all room deals available at Hotel Casa Regina in Felipe Carrillo Puerto and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Regina and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Regina.
Distance to city center | 0.2 mi |
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