Basics
General
Services and conveniences
Accessibility and suitability
Dining
Bathroom
Bedroom
Media and entertainment
Laundry
Parking and transportation
Outdoor
Workspace
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Spa
Things to do
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff?
The staff at Golden Lotus Hotel & Spa are known for being very friendly, helpful, and accommodating. They are praised for their excellent English skills and for going above and beyond to assist guests with organizing trips and transportation.
What are the highlights of the hotel's location?
The hotel is situated right in the center of the old town, making it convenient for guests to explore nearby eateries, restaurants, and popular attractions such as the Thang Long Water Puppet Theatre and Hoan Kiem Lake.
How are the hotel's amenities and nearby facilities?
Guests appreciate the proximity of amenities and attractions just outside the hotel. They highlight the convenience of having good restaurants nearby, as well as the availability of bicycle rentals for exploring the area.
What is the feedback on the hotel's cleanliness and room quality?
While guests generally praise the hotel's central location and friendly staff, some have mentioned concerns about room cleanliness and quality. A few reviews have pointed out issues with dirty towels, stained bed sheets, and the need for room renovations.
What practical services does the hotel offer?
The hotel provides practical services such as tour booking, transportation organization, and laundry facilities. Guests have also appreciated the efficient laundry service and the staff's assistance in booking day trips to nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near several attractions such as the Thang Long Water Puppet Theatre, Bach Ma Temple, and Dong Xuan Market, making it easy to explore the area on foot.
Consider Room Selection Carefully
Some guests reported issues with the cleanliness and maintenance of certain rooms. It may be beneficial to request a recently renovated room or check for any signs of wear and tear upon arrival.
Utilize the Hotel's Tour Desk
Guests highlighted the helpfulness of the tour desk staff in planning excursions and obtaining tickets at competitive prices. Consider seeking their assistance for a hassle-free experience.
Be Mindful of Noise Levels
While the hotel's central location is convenient, some guests noted that street noise could be disruptive, especially in rooms facing the street. Light sleepers may want to consider requesting a quieter room.
Check for Room Amenities
Some guests mentioned discrepancies between the amenities listed and what was actually provided in the rooms. It's advisable to confirm specific amenities, such as the availability of a minibar or microwave, before booking.
Take Advantage of the Spa Services
Guests spoke highly of the spa and wellness center, recommending it for a relaxing experience. Consider indulging in a massage or other treatments during your stay.
Plan for Airport Transfers
Several guests appreciated the hotel's assistance in arranging airport transfers. It may be beneficial to utilize this service for a seamless arrival and departure experience.
Communicate Room Preferences
Some guests encountered issues with room assignments upon arrival, such as not receiving the specific room type booked. To avoid this, consider communicating room preferences directly with the hotel in advance.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others were disappointed by the lack of clarity regarding breakfast arrangements. It's advisable to confirm the breakfast details with the hotel to avoid any confusion.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | March |
Average price (weeknight) | $24 |
Average price (weekend night) | $32 |
Golden Lotus Hotel & Spa is located at 19 Hang Bac St, Hoan Kiem District in Hoan Kiem, 2.6 miles from the center of Hanoi. Thang Long Water Puppet Theatre is the closest landmark to Golden Lotus Hotel & Spa.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Golden Lotus Hotel & Spa.
Yes, Golden Lotus Hotel & Spa offers free Wi-Fi.
Golden Lotus Hotel & Spa is 13.3 miles from Hanoi Noibai. Golden Lotus Hotel & Spa is 58.5 miles from Haiphong Catbi.
KAYAK scours the web for all room deals available at Golden Lotus Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Golden Lotus Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Golden Lotus Hotel & Spa.
Value for money | 8.9 |
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Distance to city center | 2.6 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.3 mi |