Basics
Services and conveniences
General
Dining
Accessibility and suitability
Bathroom
Parking and transportation
Media and entertainment
Laundry
Things to do
Bedroom
Workspace
Health and safety
Family friendly
Outdoor
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel staff is known for being very friendly and accommodating. Guests have highlighted the helpfulness and warmth of staff members like Miss Hannah and Mr. Sebastian.
How is the cleanliness of the hotel rooms?
Guests have described the hotel as clean and comfortable. They have appreciated the cleanliness and comfort of the rooms, making it a pleasant stay for them.
What are the dining options like at the hotel?
The hotel offers a great breakfast and has a restaurant and bar/lounge. Guests have enjoyed the breakfast and found the hotel to be surrounded by good local food restaurants.
Is parking available at the hotel?
The hotel provides parking and valet parking services, making it convenient for guests who are traveling with their own vehicles.
When is the best time to visit the hotel?
The hotel is recommended for its perfect location, especially for those interested in exploring the old quarter and nearby attractions. It's also highlighted as a great place to stay for a visit to Hanoi.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's location in the Old Quarter makes it convenient for exploring nearby attractions such as the Bach Ma Temple, Hoan Kiem Lake, and the Thang Long Water Puppet Theatre, all within walking distance.
Consider Room Selection Carefully
Some guests noted that rooms without windows could feel a bit claustrophobic. If natural light and a view are important to you, be sure to book a room with a window or balcony.
Engage with the Helpful Staff
Many guests praised the staff for being friendly and accommodating. Interacting with the staff, particularly individuals like Hannah and Jenna, was highlighted as a positive aspect of the stay.
Plan Tours Through the Hotel
Guests found it convenient to book tours through the hotel staff. Consider utilizing the tour desk for recommendations and bookings to make the most of your visit to nearby attractions.
Be Mindful of Room Size
While some guests found the rooms spacious, others noted that certain room types, such as the deluxe Queen room, may have limited space, especially when accommodating multiple pieces of luggage.
Enjoy the Buffet Breakfast
The hotel provides a buffet breakfast with a variety of options, including the highly recommended Chicken Pho. Guests appreciated the breakfast and found it to be a good start to their day.
Take Note of Noise Levels
Some guests mentioned that the hotel is located in a quiet area, while others noted that rooms facing the street could experience noise from the surroundings. Consider room location preferences based on noise tolerance.
Utilize the Hotel's Airport Transfer Service
Guests appreciated the convenience of the hotel's airport transfer service. Consider arranging transportation through the hotel for a hassle-free arrival and departure experience.
Check for Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units. If accessibility is a concern, inquire about specific room features to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | November |
Average price (weeknight) | $24 |
Average price (weekend night) | $22 |
My Moon Hotel Hanoi is located at 59 Cua Dong Street, Hoan Kiem District in Hoan Kiem, 2.2 miles from the center of Hanoi. Hanoi Old Quarter is the closest landmark to My Moon Hotel Hanoi.
Check-in time is 2:00 PM and check-out time is 12:00 PM at My Moon Hotel Hanoi.
Yes, My Moon Hotel Hanoi offers free Wi-Fi.
My Moon Hotel Hanoi is 13.3 miles from Hanoi Noibai. My Moon Hotel Hanoi is 58.5 miles from Haiphong Catbi.
KAYAK scours the web for all room deals available at My Moon Hotel Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at My Moon Hotel Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for My Moon Hotel Hanoi.
Value for money | 9.1 |
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Distance to city center | 2.2 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.1 mi |