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Phoenix Palace Hotel Hanoi
3 stars

Phoenix Palace Hotel Hanoi

27 Phu Doan Street, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 928 8268
From
$20
Cheapest

rate per night

8.1
Great
based on 805 reviews
805 reviews

Photos of Phoenix Palace Hotel Hanoi

About Phoenix Palace Hotel Hanoi

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
The 3-star Phoenix Palace Hotel offers comfort and convenience whether you're on business or holiday in Hanoi. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, humidifier. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Hanoi, Phoenix Palace Hotel will make you feel instantly at home.

Latest deals for Phoenix Palace Hotel Hanoi

Thu 11/7
Fri 11/8
Deluxe room
1 queen bed
bed type unknown
bed type unknown
Double room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Phoenix Palace Hotel Hanoi

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Private bathroom
  • Shared toilet
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Electric kettle
  • Restaurant
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining table

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Elevator
  • Accessible by elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Tumble dryer

Bedroom

  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Bicycle rental
  • Cooking classes

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Pool and spa

  • Hot tub

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of Phoenix Palace Hotel Hanoi

8.1
Very good805 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the breakfast at Phoenix Palace Hotel Hanoi?

The breakfast includes hot food, menu items, breads, fruits, coffee, and juices, providing a perfect start to the day. Additionally, guests can order from the menu for a more personalized experience.

Are there any concerns about cleanliness at Phoenix Palace Hotel Hanoi?

Some guests have mentioned issues with ants and roaches in their rooms. However, the hotel staff is attentive and addresses concerns promptly to ensure a comfortable stay.

What are the unique amenities offered at Phoenix Palace Hotel Hanoi?

The hotel provides an array of amenities, including daily housekeeping, a business center, laundry facilities, a gift shop, and cooking classes, ensuring a convenient and enjoyable stay for guests.

How is the location of Phoenix Palace Hotel Hanoi for exploring the area?

The hotel boasts an excellent location for exploring the Old Town and accessing museums. It is also surrounded by various food establishments, making it convenient for guests to explore and enjoy the local cuisine.

What are the room features at Phoenix Palace Hotel Hanoi?

The hotel offers comfortable and spacious rooms with amenities such as extra-long beds, feather pillows, a seating area, soundproofing, and a balcony or terrace, providing a relaxing and enjoyable accommodation experience.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Take Advantage of the Central Location

The hotel's central location makes it convenient to walk to various attractions, food places, and night activities, providing a wide variety of options for dining and entertainment.

Be Mindful of Noise Levels

Some guests noted that the hotel can be noisy, especially in the morning. Light sleepers may want to consider this when booking and request a quieter room if available.

Consider Upgrading to a Family Room

Guests appreciated the spaciousness and comfort of the family rooms, especially those with balconies. If available, consider upgrading for a brighter room with a view.

Check Room Cleanliness

While some guests praised the cleanliness of the rooms, others reported issues with ants and roaches. It may be beneficial to check the room upon arrival and address any concerns with the staff promptly.

Verify Room Amenities

Some guests experienced issues with amenities such as non-functional fridges and TV connections. It may be helpful to verify the functionality of these amenities upon check-in.

Take Note of Breakfast Options

While many guests enjoyed the breakfast, some mentioned limited options and minimal selection. Guests with specific dietary preferences may want to consider this when planning their meals.

Be Aware of Noise from the Streets

Due to the hotel's central location, some guests noted that street noise could be a concern. Light sleepers may want to prepare accordingly.

Utilize the Helpful Staff

Several guests praised the staff for being friendly, helpful, and accommodating. Take advantage of their assistance for recommendations, tour bookings, and other needs during the stay.

Check for Room Upgrades

Some guests were pleasantly surprised with room upgrades, so it may be worth inquiring about available upgrades during the check-in process.

Location

27 Phu Doan Street, Hanoi

What's nearby

  • St. Joseph Cathedral172 yd
  • Hanoi Old Quarter315 yd
  • Hoa Lo Prison Museum0.3 mi
  • Hoan Kiem Lake0.3 mi
  • Thang Long Water Puppet Theatre0.4 mi
  • Bach Ma Temple0.5 mi
  • Vietnam Women's Museum0.5 mi
  • Vietnam Military History Museum0.5 mi
  • Dong Xuan Market0.7 mi
  • Hanoi Opera House0.7 mi
  • National Museum of Fine Arts0.8 mi
  • Temple of Literature0.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Phoenix Palace Hotel Hanoi

Low season

October

High season

December

Average price (weeknight)

$24

Average price (weekend night)

$32
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 31% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Phoenix Palace Hotel Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Phoenix Palace Hotel Hanoi

  • If you’re after a cheap room at Phoenix Palace Hotel Hanoi, then you should consider staying during the low season. The cheapest deals can generally be found in October and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Phoenix Palace Hotel Hanoi, plan to stay on a Wednesday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Phoenix Palace Hotel Hanoi was booked for on KAYAK in the last 2 weeks was $22, while the most expensive was $22.
  • How long should you stay at Phoenix Palace Hotel Hanoi? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Phoenix Palace Hotel Hanoi

  • Where is Phoenix Palace Hotel Hanoi located?

    Phoenix Palace Hotel Hanoi is located at 27 Phu Doan Street in Hoan Kiem, 2.2 miles from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Phoenix Palace Hotel Hanoi.

  • When is check-in time and check-out time at Phoenix Palace Hotel Hanoi?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Phoenix Palace Hotel Hanoi.

  • Does Phoenix Palace Hotel Hanoi offer free Wi-Fi?

    Yes, Phoenix Palace Hotel Hanoi offers free Wi-Fi.

  • How far is Phoenix Palace Hotel Hanoi from the airport?

    Phoenix Palace Hotel Hanoi is 13.3 miles from Hanoi Noibai. Phoenix Palace Hotel Hanoi is 58.5 miles from Haiphong Catbi.

  • How does KAYAK find such great Phoenix Palace Hotel Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Palace Hotel Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Palace Hotel Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Palace Hotel Hanoi.

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Good to know

Value for money

8.2

Distance to city center

2.2 mi

Nearest Airport

Hanoi Noibai

Distance to airport

13.5 mi