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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Phoenix Palace Hotel Hanoi?
The breakfast includes hot food, menu items, breads, fruits, coffee, and juices, providing a perfect start to the day. Additionally, guests can order from the menu for a more personalized experience.
Are there any concerns about cleanliness at Phoenix Palace Hotel Hanoi?
Some guests have mentioned issues with ants and roaches in their rooms. However, the hotel staff is attentive and addresses concerns promptly to ensure a comfortable stay.
What are the unique amenities offered at Phoenix Palace Hotel Hanoi?
The hotel provides an array of amenities, including daily housekeeping, a business center, laundry facilities, a gift shop, and cooking classes, ensuring a convenient and enjoyable stay for guests.
How is the location of Phoenix Palace Hotel Hanoi for exploring the area?
The hotel boasts an excellent location for exploring the Old Town and accessing museums. It is also surrounded by various food establishments, making it convenient for guests to explore and enjoy the local cuisine.
What are the room features at Phoenix Palace Hotel Hanoi?
The hotel offers comfortable and spacious rooms with amenities such as extra-long beds, feather pillows, a seating area, soundproofing, and a balcony or terrace, providing a relaxing and enjoyable accommodation experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it convenient to walk to various attractions, food places, and night activities, providing a wide variety of options for dining and entertainment.
Be Mindful of Noise Levels
Some guests noted that the hotel can be noisy, especially in the morning. Light sleepers may want to consider this when booking and request a quieter room if available.
Consider Upgrading to a Family Room
Guests appreciated the spaciousness and comfort of the family rooms, especially those with balconies. If available, consider upgrading for a brighter room with a view.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with ants and roaches. It may be beneficial to check the room upon arrival and address any concerns with the staff promptly.
Verify Room Amenities
Some guests experienced issues with amenities such as non-functional fridges and TV connections. It may be helpful to verify the functionality of these amenities upon check-in.
Take Note of Breakfast Options
While many guests enjoyed the breakfast, some mentioned limited options and minimal selection. Guests with specific dietary preferences may want to consider this when planning their meals.
Be Aware of Noise from the Streets
Due to the hotel's central location, some guests noted that street noise could be a concern. Light sleepers may want to prepare accordingly.
Utilize the Helpful Staff
Several guests praised the staff for being friendly, helpful, and accommodating. Take advantage of their assistance for recommendations, tour bookings, and other needs during the stay.
Check for Room Upgrades
Some guests were pleasantly surprised with room upgrades, so it may be worth inquiring about available upgrades during the check-in process.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $24 |
Average price (weekend night) | $32 |
Phoenix Palace Hotel Hanoi is located at 27 Phu Doan Street in Hoan Kiem, 2.2 miles from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Phoenix Palace Hotel Hanoi.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Phoenix Palace Hotel Hanoi.
Yes, Phoenix Palace Hotel Hanoi offers free Wi-Fi.
Phoenix Palace Hotel Hanoi is 13.3 miles from Hanoi Noibai. Phoenix Palace Hotel Hanoi is 58.5 miles from Haiphong Catbi.
KAYAK scours the web for all room deals available at Phoenix Palace Hotel Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Palace Hotel Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Palace Hotel Hanoi.
Value for money | 8.2 |
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Distance to city center | 2.2 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.5 mi |