Pros:The price was excellent.
Cons:The pickup and drop off process was very frustrating. With respect to the pickup, we had to drive to find the rental car parked on the street, blocks away from the rental office, Upon returning, there were so many non-rental cars exiting the garage, we had to pull up just beyond the entrance. Due to the fact that either an employee or a customer parked illegally, prohibiting our ability to back up to enter into the drop off area, so we had to drive around an extremely busy area to enter the drop off area. Finally, the drop off time on the rental agreement states that the Hertz rental office opens at 1 pm, their website states noon, however, the office actually opened up at 2 pm on Sunday. The result was that between having to drive to the office twice, and due to the aforementioned scenario, the pick up / drop off process was extended by hours!! Note, the Hertz staff were professional.