The Upper House is a contemporary Hong Kong hotel designed by architect Andre Fu. This calming haven features 117 studio rooms and suites, made with natural materials and featuring gorgeous, upscale bathrooms in every guest room. The view is best from Cafe Gray Deluxe, located on the 49th floor of the hotel. This is an informal, friendly hotel that offers guests a treatment that is far more like home than a hotel. The Guest Experience Team is available 24 hours a day to ensure that all guest needs are met. They can assist with restaurant reservations, recommendations for sightseeing, and even take care of your laundry while you’re out for the day.
The Upper House makes check-in simpler than ever with no forms and no waiting in line at the front desk. Guests are simply sent to their rooms or advised to relax in the hotel lobby, restaurant, or other common spaces. The Guest Experience Team brings registration to guests, on their time, making it easy for them to get in and out and enjoy their vacation in Hong Kong.
The Maxi Bar is complimentary and offers free refreshments and snacks for guests, including juice, water, coffee, tea, and beer, as well as sweets, cookies, and other snacks. BMW house cars are available to take you around the city in style, available on a first-come, first serve basis. This hotel features the largest rooms in Hong Kong with room service, babysitting services, and airport shuttle transportation to make getting to the hotel easy.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique amenities offered at The Upper House?
The Upper House offers a complimentary Maxi Bar with free refreshments and snacks, including juice, water, coffee, tea, and beer. Additionally, the hotel provides BMW house cars for stylish city transportation on a first-come, first-serve basis.
How is the customer service at The Upper House?
Guests have praised the friendly and helpful staff at The Upper House, with special mentions of the Guest Experience Team's 24-hour availability to assist with various needs, including restaurant reservations, sightseeing recommendations, and laundry services.
What can guests expect from the room and bed quality at The Upper House?
While some guests have suggested a need for bed and pillow upgrades, many have described the rooms as spacious and luxurious, with superb views of Victoria Harbour and the mountains, and the staff's attention to detail in planning special stays.
Is parking available at The Upper House?
The hotel offers parking and valet parking services, ensuring convenient transportation for guests. Additionally, the hotel provides airport shuttle transportation for easy access to the hotel.
What is the best time to visit The Upper House?
The hotel's high season is in January, offering an excellent opportunity to experience the fantastic Admiralty location, close to Central and Tsim Sha Tsui, with very large rooms and great views of Victoria Harbour and the mountains.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Maxi Bar
The complimentary Maxi Bar offers a variety of refreshments and snacks, including juice, water, coffee, tea, beer, sweets, and cookies. Guests appreciated this thoughtful amenity.
Enjoy Seamless Check-in
The hotel offers a hassle-free check-in process without forms or waiting in line. The Guest Experience Team brings registration to guests, allowing for a smooth and convenient check-in experience.
Utilize the Guest Experience Team
The 24-hour Guest Experience Team can assist with restaurant reservations, sightseeing recommendations, and even take care of guests' laundry, providing personalized and attentive service.
Consider Location for Sightseeing
The hotel's strategic location makes it convenient for exploring nearby attractions such as Lan Kwai Fong, Soho, Man Mo Temple, and the Tsim Sha Tsui Clock Tower.
Request Room Temperature Adjustment
Some guests found the room temperature too warm and recommended requesting a temperature adjustment to ensure a comfortable stay.
Take Advantage of the BMW House Cars
Guests can enjoy stylish transportation around the city with the available BMW house cars, provided on a first-come, first-serve basis.
Explore the Reading Room
The top-floor reading room offers a wide selection of books and stunning views, providing a serene space for relaxation and leisure.
Consider Room Upgrade
Several guests were delighted with room upgrades, which provided them with wonderful harbor, city, and mountain views, as well as elegantly designed suites.
Feedback on Bed and Pillow
Some guests found the bed and pillow too soft and suggested an upgrade. It may be helpful to communicate preferences to the staff for a more comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | March |
Average price (weeknight) | $644 |
Average price (weekend night) | $596 |
The Upper House is located at Pacific Place, 88 Queensway, Central in Central and Western District, 3.4 miles from the center of Hong Kong. Lan Kwai Fong is the closest landmark to The Upper House.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Upper House.
Yes, The Upper House offers free Wi-Fi.
The Upper House is 16.3 miles from Hong Kong Intl. The Upper House is 33.6 miles from Shenzhen.
KAYAK scours the web for all room deals available at The Upper House in Hong Kong and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Upper House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Upper House.
Value for money | 8.5 |
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Distance to city center | 3.4 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 15.9 mi |