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The Upper House
5 stars

The Upper House

Pacific Place, 88 Queensway, Central, Hong Kong, Hong Kong
Hong Kong, Hong Kong
See location+852 2918 1838
From
$88
Cheapest

rate per night

9.1
Excellent
based on 628 reviews
628 reviews
Room type
Provider
Nightly total
Superior room
King room
Double room

Photos of The Upper House

About The Upper House

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

The Upper House is a contemporary Hong Kong hotel designed by architect Andre Fu. This calming haven features 117 studio rooms and suites, made with natural materials and featuring gorgeous, upscale bathrooms in every guest room. The view is best from Cafe Gray Deluxe, located on the 49th floor of the hotel. This is an informal, friendly hotel that offers guests a treatment that is far more like home than a hotel. The Guest Experience Team is available 24 hours a day to ensure that all guest needs are met. They can assist with restaurant reservations, recommendations for sightseeing, and even take care of your laundry while you’re out for the day.

The Upper House makes check-in simpler than ever with no forms and no waiting in line at the front desk. Guests are simply sent to their rooms or advised to relax in the hotel lobby, restaurant, or other common spaces. The Guest Experience Team brings registration to guests, on their time, making it easy for them to get in and out and enjoy their vacation in Hong Kong.

The Maxi Bar is complimentary and offers free refreshments and snacks for guests, including juice, water, coffee, tea, and beer, as well as sweets, cookies, and other snacks. BMW house cars are available to take you around the city in style, available on a first-come, first serve basis. This hotel features the largest rooms in Hong Kong with room service, babysitting services, and airport shuttle transportation to make getting to the hotel easy.

Latest deals for The Upper House

Thu 11/7
Fri 11/8
King room
1 king bed
1 king bed
1 king bed
Double room
bed type unknown
Superior room
bed type unknown
Standard room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Upper House

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • TV

Services and conveniences

  • Conference rooms
  • Business center
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • No smoking
  • Designated smoking area

Bathroom

  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Private parking

Media and entertainment

  • Cable or satellite TV
  • Pay-per-view channels
  • TV

General

  • Family rooms
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Bedroom

  • Alarm clock

Fitness

  • Fitness center

Spa

  • Massage

Reviews of The Upper House

9.1
Wonderful628 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the unique amenities offered at The Upper House?

The Upper House offers a complimentary Maxi Bar with free refreshments and snacks, including juice, water, coffee, tea, and beer. Additionally, the hotel provides BMW house cars for stylish city transportation on a first-come, first-serve basis.

How is the customer service at The Upper House?

Guests have praised the friendly and helpful staff at The Upper House, with special mentions of the Guest Experience Team's 24-hour availability to assist with various needs, including restaurant reservations, sightseeing recommendations, and laundry services.

What can guests expect from the room and bed quality at The Upper House?

While some guests have suggested a need for bed and pillow upgrades, many have described the rooms as spacious and luxurious, with superb views of Victoria Harbour and the mountains, and the staff's attention to detail in planning special stays.

Is parking available at The Upper House?

The hotel offers parking and valet parking services, ensuring convenient transportation for guests. Additionally, the hotel provides airport shuttle transportation for easy access to the hotel.

What is the best time to visit The Upper House?

The hotel's high season is in January, offering an excellent opportunity to experience the fantastic Admiralty location, close to Central and Tsim Sha Tsui, with very large rooms and great views of Victoria Harbour and the mountains.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Take Advantage of the Maxi Bar

The complimentary Maxi Bar offers a variety of refreshments and snacks, including juice, water, coffee, tea, beer, sweets, and cookies. Guests appreciated this thoughtful amenity.

Enjoy Seamless Check-in

The hotel offers a hassle-free check-in process without forms or waiting in line. The Guest Experience Team brings registration to guests, allowing for a smooth and convenient check-in experience.

Utilize the Guest Experience Team

The 24-hour Guest Experience Team can assist with restaurant reservations, sightseeing recommendations, and even take care of guests' laundry, providing personalized and attentive service.

Consider Location for Sightseeing

The hotel's strategic location makes it convenient for exploring nearby attractions such as Lan Kwai Fong, Soho, Man Mo Temple, and the Tsim Sha Tsui Clock Tower.

Request Room Temperature Adjustment

Some guests found the room temperature too warm and recommended requesting a temperature adjustment to ensure a comfortable stay.

Take Advantage of the BMW House Cars

Guests can enjoy stylish transportation around the city with the available BMW house cars, provided on a first-come, first-serve basis.

Explore the Reading Room

The top-floor reading room offers a wide selection of books and stunning views, providing a serene space for relaxation and leisure.

Consider Room Upgrade

Several guests were delighted with room upgrades, which provided them with wonderful harbor, city, and mountain views, as well as elegantly designed suites.

Feedback on Bed and Pillow

Some guests found the bed and pillow too soft and suggested an upgrade. It may be helpful to communicate preferences to the staff for a more comfortable stay.

Location

Pacific Place, 88 Queensway, Central, Hong Kong

What's nearby

  • Lan Kwai Fong0.7 mi
  • Soho0.9 mi
  • Man Mo Temple1.1 mi
  • Tsim Sha Tsui Clock Tower1.1 mi
  • Star Ferry Pier Tsim Sha Tsui1.1 mi
  • Avenue of Stars1.2 mi
  • Victoria Peak1.3 mi
  • Nathan Road1.4 mi
  • Tsim Sha Tsui Promenade1.5 mi
  • Jade Market2.2 mi
  • Jumbo Kingdom2.4 mi
  • Ladies' Market2.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Upper House

Low season

September

High season

March

Average price (weeknight)

$644

Average price (weekend night)

$596
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 28% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Upper House

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Upper House

  • If you’re after a cheap room at The Upper House, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Upper House, plan to stay on a Thursday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at The Upper House was booked for on KAYAK in the last 2 weeks was $571, while the most expensive was $592.
  • How long should you stay at The Upper House? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Upper House

  • Where is The Upper House located?

    The Upper House is located at Pacific Place, 88 Queensway, Central in Central and Western District, 3.4 miles from the center of Hong Kong. Lan Kwai Fong is the closest landmark to The Upper House.

  • When is check-in time and check-out time at The Upper House?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Upper House.

  • Does The Upper House offer free Wi-Fi?

    Yes, The Upper House offers free Wi-Fi.

  • How far is The Upper House from the airport?

    The Upper House is 16.3 miles from Hong Kong Intl. The Upper House is 33.6 miles from Shenzhen.

  • How does KAYAK find such great The Upper House hotel deals?

    KAYAK scours the web for all room deals available at The Upper House in Hong Kong and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Upper House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Upper House.

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Good to know

Value for money

8.5

Distance to city center

3.4 mi

Nearest Airport

Hong Kong Intl

Distance to airport

15.9 mi