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Crowne Plaza Knoxville Downtown University
3 stars

Crowne Plaza Knoxville Downtown University

401 West Summit Hill Drive, Knoxville, TN 37902, United States
Knoxville, TN
See location+1 865 522 2600
From
$82
Cheapest

rate per night

8.7
Great
based on 1189 reviews
1,189 reviews

Photos of Crowne Plaza Knoxville Downtown University

About Crowne Plaza Knoxville Downtown University

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
Experience the best of Knoxville at the newly renovated, pet-friendly Crowne Plaza® Knoxville Downtown University hotel. Located just one mile from the University of Tennessee, we offer exceptional service and modern amenities. Stay connected with free Wi-Fi, keep up with your fitness routine in our expansive fitness center, or relax by our indoor pool. Explore nearby attractions like Neyland Stadium, Market Square, Old City, and historic Gay Street. Don’t miss a visit to the Tennessee Theatre or the Knoxville Museum of Art. Whether you're here for business or leisure, our sophisticated meeting spaces and spacious guest rooms with premium linens ensure a comfortable stay. Plus, we’re just a short distance from Cemex, making us your perfect gateway to all things Knoxville.

Latest deals for Crowne Plaza Knoxville Downtown University

Thu 11/7
Fri 11/8
King room
1 king bed
bed type unknown
1 king bed
Standard room
1 queen bed
1 queen bed
1 queen bed
Queen room
1 sofa bed
2 queen beds
2 queen beds
Double room
bed type unknown
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Crowne Plaza Knoxville Downtown University

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Dining

  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • 24hr front desk

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

General

  • Window
  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kids meals
  • Pool cover

Pool

  • Heated pool
  • Indoor pool
  • Pool towels

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Things to do

  • Gift shop

Fitness

  • Fitness center

Reviews of Crowne Plaza Knoxville Downtown University

8.7
Very good1,189 verified reviews
Pros +
Cons -

Show reviews that mention

Filters

7.7Good
Anonymous, Dec 2019

Pros. Room was spacious and bed was comfortable.

Cons. There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.

5.1Fair
Kelsey, Jan 2018

Pros. They allowed me to check in a couple of hours early...

Cons. The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....

10Wonderful
Don, Jul 2017

Pros. Proximity to downtown business, restaurants and entertainment.

5.4Fair
Heather, Jan 2017

Pros. When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.

5.4Fair
Anonymous, Dec 2015

Cons. We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!

7.7Good
Anonymous, Nov 2015

Cons. Food in restaurant was sub par

8Very good
Maya, Jan 2015

Pros. Comfortable!

8Very good
Anne, Jan 2015

Pros. Beds very soft, pillows very nice

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's staff?

The staff at Crowne Plaza Knoxville Downtown University is known for being amazing, hospitable, and friendly, ensuring a welcoming and accommodating experience for all guests.

Are the beds comfortable at Crowne Plaza Knoxville Downtown University?

Guests have praised the hotel for its very comfortable beds, ensuring a good night's sleep and a restful stay.

Is parking available at the hotel?

Parking is available at the hotel, although some guests have mentioned that the parking garage can be crowded and the exits small.

How is the food quality at Crowne Plaza Knoxville Downtown University?

While the hotel's restaurant and breakfast have been praised, some guests have mentioned that room service food quality can be inconsistent, so it's advisable to inquire about the menu options.

What is the best time to visit Crowne Plaza Knoxville Downtown University?

The high season at the hotel is in September, and the low season is in October, so visitors may want to consider these months for their stay based on their preferences and travel plans.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Take Advantage of the Downtown Location

The hotel's location in downtown Knoxville makes it convenient for accessing restaurants, shops, and nearby attractions, such as Market Square and the Tennessee Theatre.

Consider Booking a Breakfast Package

Some guests were pleased with the breakfast offered at the hotel, so consider booking a package that includes breakfast to start your day off right.

Be Mindful of Parking

Guests noted that parking can be tight and may incur an additional fee, so plan accordingly, especially if you have a larger vehicle.

Check for Room Cleanliness

While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as dirty cups and towels. It may be helpful to double-check the room upon arrival.

Confirm Buffet Availability

If you're interested in the buffet breakfast, it's advisable to check the availability, especially during peak times when it may be crowded.

Take Note of Noise Levels

A few guests mentioned thin walls and noise from neighboring rooms, so light sleepers may want to consider this when choosing a room or bring earplugs.

Utilize the Fitness Center

Guests were impressed with the hotel's fitness area, so if you enjoy working out, be sure to take advantage of this amenity during your stay.

Be Aware of Elevator Availability

Some guests experienced issues with the elevators, so if mobility is a concern, it's advisable to inquire about the current status of the elevators before booking.

Consider Pet-Friendly Accommodation

If you're traveling with pets, the hotel accepts dogs for a fee, as mentioned by some guests.

Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square123 yd
  • East Tennessee Historical Society423 yd
  • Tennessee Theatre436 yd
  • Knoxville Museum of Art0.4 mi
  • Knoxville Civic Auditorium and Coliseum0.5 mi
  • World's Fair Park0.5 mi
  • James White Fort0.5 mi
  • Knoxville Opera0.6 mi
  • Women's Basketball Hall of Fame0.6 mi
  • Neyland Stadium0.9 mi
  • Haley Heritage Square1 mi
  • University of Tennessee1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Knoxville Downtown University

Low season

February

High season

October

Average price (weeknight)

$270

Average price (weekend night)

$917
Cheapest month to stay with an average 68% drop in price.
Most expensive month to stay with an average 111% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Crowne Plaza Knoxville Downtown University

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Crowne Plaza Knoxville Downtown University

  • If you’re after a cheap room at Crowne Plaza Knoxville Downtown University, then you should consider staying during the low season. The cheapest deals can generally be found in February and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Crowne Plaza Knoxville Downtown University, plan to stay on a Sunday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Crowne Plaza Knoxville Downtown University was booked for on KAYAK in the last 2 weeks was $149, while the most expensive was $1,237.
  • How long should you stay at Crowne Plaza Knoxville Downtown University? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Crowne Plaza Knoxville Downtown University

  • Where is Crowne Plaza Knoxville Downtown University located?

    Crowne Plaza Knoxville Downtown University is located at 401 West Summit Hill Drive, 0.4 miles from the center of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Knoxville Downtown University.

  • Does Crowne Plaza Knoxville Downtown University offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University from the airport?

    Crowne Plaza Knoxville Downtown University is 11.7 miles from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University is 85.7 miles from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University have a pool?

    Yes, Crowne Plaza Knoxville Downtown University has a pool onsite.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University.

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Good to know

Value for money

8.2

Distance to city center

0.4 mi

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

11.7 mi