Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
One location in Rockford
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Feb 2024
2.0 Poor
Dec 2023
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2022
10.0 Wonderful
May 2021
Pros:
Staff was very friendly and accommodating, fast and easy pick up.One location in Rockford
Filters
Reviews
4.0 Mediocre
Mar 2019
Pros:
The stag at the desk was extremely helpful and the work space was clean and tidy.Cons:
You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.6.0 Okay
Aug 2018
Pros:
Employees on both ends were great period friendly and informative. Car was cleanCons:
Car was not ready. Windshield was chipped, brakes were grabby2.0 Poor
Dec 2017
Cons:
they did NOT have the car! what's the point of a reservation!7.6 Good
Dec 2017
Pros:
They overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.2.0 Poor
Apr 2017
Cons:
Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.10.0 Wonderful
Sep 2016
Pros:
I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.2 locations in Rockford
Filters
Reviews
8.0 Very good
Feb 2021
Cons:
The prices are ridiculous due to the extreme deposit for the vehicle.2.0 Poor
Jan 2021
Pros:
They cancelled my reservation!! They said they are over booked and have no cars available4.0 Mediocre
Jan 2021
Pros:
Decent vehicleCons:
Vehicle was dirty inside.8.0 Very good
Dec 2020
Cons:
Drop off parking lot was not well marked for specific rental company. The lot was exposed to bad weather and was icy when I arrived. The walk to the main entrance was challenging.10.0 Wonderful
Dec 2020
Pros:
Pickup and drop off were both quick and easyCons:
Car squeeked when ac/heat was on. Slight annoyance, no impact on the car though7.6 Good
Nov 2020
Pros:
Easy drop off. Good car choice.Cons:
Cleanliness of the car wasn't very good. Long pick up process.2 locations in Rockford
Filters
Reviews
2.0 Poor
Jan 2024
3.6 Poor
Jul 2020
Pros:
Rockford airport Avis personnel don’t care about customers. Allegiant airlines moved my flight to come in at 8pm. Avis employees would not stay or come in so I could pick up a rental car. Unacceptable and unprofessional. Avis doesn’t care !!!!!Cons:
Had an employee stay allowing Me to rent / pick up a car.10.0 Wonderful
Jul 2019
Pros:
Easy process; great car4.8 Mediocre
Oct 2017
Pros:
PriceCons:
The left turn signal did not work, I think it was a bad bulb. Every time we made a left the turn signal sound would be very rapid.10.0 Wonderful
Sep 2016
Pros:
friendly, courteous serviceOne location in Rockford