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3 locations in Southside
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Reviews
2.0 Poor
Anonymous, Dec 2020
Cons:
Customer service. The manger on duty Sunday, December 20th at the Atlantic Blvd location was very rude and short.6.0 Okay
Anonymous, Dec 2020
Pros:
No. Their employees aren’t up to date on their own policiesCons:
Better knowledge of policy from employees so that I wasn’t charged extra10.0 Wonderful
Anonymous, Jul 2023
Standard SUV
10.0 Wonderful
Anonymous, Apr 2023
Pickup truck
10.0 Wonderful
Don, Sep 2022
2.0 Poor
Ken, Jun 2021
Pros:
The two young ladies we dealt with in person Saturday morning were very nice and apologetic, but there was nothing they could do with the fact there was not a Suburban or even equal vehicle for us.Cons:
I reserved a Premium SUV over a month earlier (5/1/21) than the date we needed (6/12/21), including multiple phone calls on the Friday before (6/11/21) to confirm we would have the large vehicle we needed. Not only is it extremely frustrating to call in and wait on hold for 10, 15, 20 minutes to be able to speak with an Enterprise rep, the fact we weren't called the day or two before our trip to let us know the vehicle we reserved would not be there so we could try and reserve it somewhere else is really ridiculous. I have rented from Enterprise many times before and this was by far the worse experience we have ever endured.One location in Southside
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Reviews
2.0 Poor
Anonymous, May 2022
10.0 Wonderful
Anonymous, May 2022
2.0 Poor
Peter, Jan 2022
10.0 Wonderful
Anonymous, Dec 2021
10.0 Wonderful
Anonymous, Nov 2021
3.9 Poor
albert, Aug 2021
One location in Southside
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Show reviews that mention
Reviews
2.0 Poor
Anonymous, May 2024
Intermediate
10.0 Wonderful
Anonymous, Oct 2022
9.6 Wonderful
Anonymous, Nov 2019
Pros:
The staff we communicated with (especially at pick up) were very helpful, friendly, and accommodating.10.0 Wonderful
Anonymous, May 2022
6.0 Okay
Anonymous, Mar 2022
2.0 Poor
Anonymous, Mar 2022
One location in Southside
3 locations in Southside
Filters
Reviews
2.0 Poor
David, Dec 2021
2.0 Poor
Anonymous, May 2021
Pros:
I liked that I was able to rent a car.Cons:
1. More employees at the Southside location. 1a. - each time I went there was only one and they could seldom be found) 2. Ensure vehicles are in good working order before offering them to be rented: 2a - the car I reserved couldn’t be rented out due to an oil change being > 1,000 mi overdue 3. Offer free transportation between the Southside and Atlantic locations or simply close the Southside store, it is a nightmare 3a. - the attendant at Southside was unable to provide me with a ride to the Atlantic store after learning that my car couldn’t be rented due to the oil change issue. At the very least, reimbursement for Uber/Lyft ride charges incurred due to Hertz negligence needs to be in place. 4. Better communication and customer service between the stores 4a. - I asked the Southside store to call the Atlantic store to ensure they had the car I needed ready to go so I was not delayed longer. When I got there, there was no car ready and it took 30 min before I was helped. Beyond that, once I was finally helped, I was told the car was going to be washed then I’m good to go; however, another 20/30 min goes by and I’m still waiting - are they repainting the entire vehicle while I wait?? Finally someone working on the desk asks the car washed if they got my car to wash and they did not - at this point they were finally given the keys to even wash it 5. Policy change: wash cars immediately after they are returned and don’t have customers wait for 20-60min for their car to be washed. Washing them right before the rental is given is wasteful to my time as the customer and does not fall in line with my expectations as to what time I will actually have my car (eg adjusted reservation time). If a car has been sitting for a while and is noticibly dirty l, explain to the customer that we wash cars upon return to expedite their user end experience but that it had been sitting for a bit and needs a quick wash. 6 - Easier means for reporting negligent behavior on the Hertz website. Why not a “file a complaint” hyperlink that emails that department?10.0 Wonderful
Katharine, Aug 2023
Intermediate
2.0 Poor
Isabelle, Feb 2023
Economy
8.0 Very good
Anonymous, Feb 2022
10.0 Wonderful
Anonymous, Sep 2021
One location in Southside
Most popular agency | Budget |
---|---|
Most popular car type | Intermediate |
Average price | $89/day |
Good deal | $79/day |
On average a rental car in Southside costs $89 per day.
Yes. Based on our information, EASIRENT in Northside is the cheapest car rental location in Jacksonville. It is located at Easirent Jacksonville Airport, 1201 Airport Road.
In the past 72 hours, the cheapest rental car price ($42/day) in Southside was found at HERTZ, 11035 Phillips Higway.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Southside is HERTZ (7.5, 4 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type in Southside.
A Intermediate car rental in Southside costs $68 per day, on average.
On average a rental car in Southside costs $624 per week ($89 per day).
On average a rental car in Southside costs $2,674 per month ($89 per day).