Find Business Class Flights to Laoag

excellent, food was great, the crew were excellent and very accommodating. thank you very much

Older 777 - showing lots of wear - Premium econo seats that are difficult to recline and worn springs to they don't return to takeoff position without standing and pulling them forward

Excellent. All the ticket prices have gone up so much. With only economy as the option, I thought I better pay for a good airline and I am glad I took ANA. The only thing is the long layover at Hanaeda enroute to Singapore. Any chance to bring back the service to land at Narita instead for the transit and a shorter layover will be fantastic. I am a fan of ANA.

Staff and crew are wonderful, professional and courteous. Meal is delicious and snacks can be improved. Entertainment needs improvement, pls update selections of movies. I appreciate that our flight was on time

Flight was on time and the crew was as expected, friendly and respectful. Food could’ve been better though.

First I will say this was really NOT an ANA flight. ANA used a UNITED jet to perform this flight. I specifically booked with ANA because I did NOT WANT TO FLY UNITED FOR INTERNATIONAL FLIGHTS. So to spend $1800.00 and then discover after booking that it was going to be handled by United was very disappointing. I will be more careful next time when I book. The interior was very cramped in economy class; the dinner meal was terrible and also had extremely small portions for an international flight - the bread roll was ice cold and stale - that salad was very wilted; I’ve never had a “snack” that was so salty that it was difficult to eat; the breakfast “waffle” was practically unrecognizable. Really horrible meals for a very expensive international flight. Bathroom floor was also pretty dirty. I’m hoping my return flight is a real ANA airplane that is cleaned and serviced by ANA personnel with ANA meals. I will never book with ANA again if they continue to use UNITED airline jets. Yuck!!!🤢

Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.

It was very nice. I was a bit disappointed by the few meal services. There were probably more drink services that I missed while sleeping, but I would have liked the crew to bring more than one drink service before landing and to bring more than one drink service and coffee service after take off

The space and bed was very comfortable , flight attendants very nice. The food was not tasty at all. I ordered the rib eye and it was so tough I couldn’t cut it.

Food was high quality. Crew was extremely professional, polite, attentive. Flights were on time. Plane had good media tech.

The Premium economy class is not the same as some other airlines because there are no economy seats on these planes. Basically you’re getting an economy seat that’s a little wider. The seats are not that much more comfortable. The service and food experience is similar to economy class on other Asian airlines. There aren’t enough toilets for the entire plane therefore we are forced to share the business class toilets that are closed off with curtains.

Great to have actual hot tastey meal on a flight. Well done

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

It was a great flight Food was great Crew was spectacular

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.

Wonderful service, planes and interior in great condition, very pleasant experience

People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall

The singapore airline now compared before covid, I like the service before covid. SQ was the best of all airlines but now I am going to look for different airline if I am travelling in asia.

They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.

Poor check in attitude , terrible food , movies selection poor, food came out cold , service terrible , entertainment system also broke so we had to use a iPad , worst biz class I have ever been on

When I checked in, there was no option available for selecting a gluten-free meal. The lounge offerings were inadequate for someone with a gluten-free diet, and the staff in the lounge were not helpful at all.

Check-in was tedious. They could just have used the electronic boarding passes and counter checked the passengers’ names in their manifest. What’s the use of the early checkin if we still have to queue at the only 1 functioning checkin counter!

I’m 6’2” and the seats were too close together for my knees, very uncomfortable.

So far pal express is much better than Cebu pacific in terms of customers service and in flight crew. And on time departure and arrival . Especially if you're taking airbus 320 plane . But the small aircraft like bombardier . It usually delayed .

The return flight has been a nightmare. I am stuck in Singapore right now because PAL has not managed to resolve my return to Manila. The engine blew up on take off

Everything could better always late always rescheduled flight is worse and costs me a hotel room! The dirtiest planes I’ve ever flown on slowest to board . Just awful will never fly again with them

Boarded the plane last even while I was seated at the back and had to have my bag separate. The same exact special request meal was served as the flight an hour beforehand

The food was ordinary, this could be improved. Sleeping was comfortable enough for several hours sleep. The layover time in Manila Mabuhay lounge for 17 hours was awful. Surely I could have been given a flight to Perth within that time on another airline. At 74 years of age I find that far too long and stressful and will probably not travel with Philippine Airlines again for that reason. The food offering on board and in the lounge was also a little underwhelming. The crew were wonderful and the flight comfort was good also.

I paid for an aisle seat on my booking but for my return flight back in the US I was ina middle seat. I didnt realize this until i was already on the plane.