Low season | April |
---|---|
High season | July |
Cheapest flight | $66 |
Everything was good except for the child that cried most of the time/
Everything was good except for the child that cried most of the time/
Good flight times going to and from Alaska. But for some reason, there were no empty seats showing when I checked in except for first class and the exit row, so had to pay extra for the upgrade. I changed it at the airport, but now have to call them for a refund.
Great! The check-in was easy, and the workers were nice and helpful. The inflight movies were easy to access, and we had a good time. The only scary part was the landing. We touched down hard instead of gently like other flights I have been on.
First class stewards have an ego problem and treat travelers unkind! Will never use your airlines again…
Connection in Seattle was almost a disaster. Departure gate was changed but Departure display was never updated. Quite a few people were waiting at the original gate and had to run to new gate after it was discovered online. Display never updated.
The ground crew stocking the plane should have put some water on the plane at the very least. The cabin crew made no attempt to remediate the freezing interior for 5 hours. They had the temerity to tell passengers that they( the crew) liked the coldness of the 5 hour flight.
The service and freezing in-cabin experience from Seattle to Honolulu was dreadful.
connection was tight as the boarding gates were very far apart. Made it when they were calling final boarding
It was nice. Very comfortable. The only thing is that they kept changing my seat. That was very annoying and confusing!
Automatic upgrade to First Class based on my status with AAdvantage. Love you guys!
Delta flight was great from the check in all the way to arrival. However, I had a very bad experience. I requested a wheelchair and the wheelchair employee that went to pick me up from the plane in Boston to bring me to the baggage claims told me I have to pay him. I was under the impression that it was a free service and I usually give tips but the person forced me to pay and since I said no because I was upset with his demand when my daughter walked in to pick me up he demanded payment from my daughter who paid him thinking maybe now it is a charged service.
6 hour delay including one after we were boarded. Horrible experience.
Horrible. Grateful to be alive but spent 13 hours at airport only to return back to my familys house and flight changed to next day. They tried to fix a part on plane, had no back up plane and after 10 hours , reattempted the flight and it STILL wasn't fixed. We got a meal voucher and rescheduled flight but there should be some other compensation for the 15 hours spent in airport
It was NOT pleasant. Started from checking our luggage to the last time getting off the plane. The crew was not friendly, the food was horrible and the seats were too close to each other that I got a bruise on my knee.
Nothing unusual. It was fine. I hate having to pay extra for my seat.
Everything was Okay. I was disappointed our luggage didn’t arrive with us and came in a flight 7 hours later. Representative said the will be delivered to the hotel. They have not arrived 24 hours later
We splurged and decided to fly first class. Seats were roomy. But flight crew arrived late to the airport. That delayed our flight. Most of the passengers had to try to make connections flights. I felt bad for them. We checked 4 bags. We got three from the baggage claim carousel. 4th one was lost. Delta online help wasn’t good. Baggage claim staff were sympathetic and nice but we waited around for almost 2 hours and it had t been found. They did find it several hours later and we had to drive back to airport to retrieve it. I won’t be splurging on 1st. Lass again anytime soon. I think we got worse service. I am also not a huge fan of delta but we have family in ATL so we don’t have a ton of choice. What should have been an easy flight turned into a stressful event due to flight crew tardiness and baggage mishandling.
Food TERRIBLE! In First Class- so bad - why was it so much better 20-30 years ago? Comfort-awful-would rather have the old, plush First Class seats than the new hard - too short seats in the new pods -would advise avoiding Delta for any International Flights.
7 hour delay for mechanical reasons Handled badly by crew and delta personnel
In thirty years of traveling, mostly with Delta, this was the worst day ever.
In this flight we had selected seating for our family in the middle of the plane in a 2x2 format. The airline changed them to the very back row of the plane and split them to 3x1. Why pay for seats that allow seat selection if the airline will just move them to the worst seats in the plane?
Never happened, because of the first delayed flight I lost the connection and had to wait overnight and take two flights to reach my destination.
The plane was delayed ~ 40 minutes. Communication could have been better. The entertainment was poor. We were not offered headsets by the flight attendants. The arm rest pad did not work properly, thus, I could not select what I wanted to watch.
A/C wasn't working. Made the 1.25 hour flight seem like 4 hours! Even at altitude it didn't cool down.
Great flight. WiFi worked great and the crew was awesome.
See my previous comments. I was probably booked in business but was moved to economy
No water on the toilets, dirty sits. 4 hours delayed departure.
Lufthansa placed a 300 lb passenger in the aisle seat and I was stuck in the middle leaning sideways with no arm rest or ability to sit up straight and fully use my seat (due to encroachment-the seats are very narrow) the entire flight.
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
The flight was delayed, but other than that everything was fine.
Average at best. Typical of WestJet these days. Crew far from friendly.
The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.
The premium did not live up to expectations. The seats were tight and looked like there was no more room at the rear of the plane for seating then at the front of the plane. Instructions were not provided for entertainment. It was difficult to get the app. The app is not user-friendly. It requires too many inputs by the consumer to get to the correct page.
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
I paid Premium class. Given that it’s double the cost, my expectations are higher. I left the flight beyond hungry because they would not give me another dinner, though I know there were several left as we do not pre-order between the two entrees. After this flight I decided the extra cost isn’t worth it.
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
Let people know if carry on is free when you are checking luggage
Your questions don’t quite make sense. There was no food service as far as I know. Short 2 hour flight. Nice crew. On time. Older plane that looks to be ready for a tuneup. Sagging, stretched pockets etc. No entertainment system, screens etc, which makes sense on a short flight. Seat etc at the low end of the comfort zone which I’m sure you already know. Totally okay for a short flight. Sure would not to take a longer flight in the plane though.
Only 2 bathrooms at rear of plane for about 30 rows of passengers. Ridiculous! Long lines passengers alway waiting. On long trip a full can of beverage rather than a little cup would be appreciated and expected.
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.
Fly was cancel, change airline, fly was delay not get back to Mexico until this morning at 5am worse travel experience ever my luggage is lost, I quiet honestly requesting refund of my travel, not to mention have to spend more in food and Uber from the airport to my home was supposed to be a 12 hr day turn a nightmare.
I think I was charged for $30 baggage fee when I thought economy included one checked bag.
In general our flights were awful. They cancelled flights, and we lost one night at the hotel in Athens that it was already paid. Also we paid extra for the seats we assigned in advance but since they were cancelled the flights, we lost our seats,. we were running back and forth for the connections. THEY DIDN’T FOLLOW OUR ORIGINAL ITINERARY. Our itinerary was change to :LAX TO VANCOUVER ,MUNICH , then NAPLES, ATHENS. Because our original flight was cancelled we spent one night in Munich. Due to all the changes we lost money and time for our original schedule. We are seniors and running in the airport to catch the flights was very frustrating and painful. We are hoping from Air Canada / Lufthansa to take responsibility and compensate us for those events. We are filling frustrated .
Great flight! Service, food and flight experience were top notch.
No ac last 1/2 hour of flight. Simply awful. I almost got sick
Very pleasant experience, smooth check-in, nice staff, great flight attendants.
There was plenty of room. Didn’t feel like you were squished in your seat. Very comfortable.
We were an hour late boarding, a bunch of Indians were causing issues.
We left a CPAP machine under the seat and informed them. They emailed after 3 days delivery or ship! We paid $54 and stayed at the house every day for 10 Am delivery “Priority overnight” . It was never delivered. Emailed and Martin kept replying that label was created. I had to leave on Sunday so we went to lax in person and after 2 hours asking and going from one place to another, we finally got it. Very disappointing experience. Air Canada DOESNOT have a customer care line to call to speak to a live person. Cpap machine is a breathing machine for sleep. I had very hard time for a week. We could not get out and explore California every day as we were expecting FedEx 10 Am delivery ! It’s crazy that they charged us too and now they don’t even refund. No more air Canada!!!!!