$238 Find cheap flights from Detroit to Milan

Boarding was chaotic. I didn’t finish dinner because I went to bed early. Breakfast omelet was overcooked and tasteless but croissant was better than usual. Plane was dirty—crumbs in every seam and lavatory was poorly maintained (paint peeling, etc.) and toilet paper had not been refreshed before takeoff. No cubby for storage in first and seat was narrow.

Wifi wasn’t working well so we couldn't view any media.

Food service was bare-bone. Better bot to have any at all rather than hand out premade coffees and cookies to random few passengers.

Crew was great. Friendly, calm, interesting, happy to be there. That makes a huge difference. Plane was very quiet. Also quite empty so I had three seats to sleep across

Had assistance at airport getting from arrivals gate to departure gate; I couldn't have managed without that extra help. Thank you Delta.

They charge me for the luggage which is was included on the ticket

More space in the cabin. The guy in front of me leaned his seat back and I felt he was sitting in my lap.

Was a great smooth flight from Detroit to San Diego.

Late flight, always blaming the flight crew, stale almonds, pushy people. Why don’t they have the people sitting in the back board first? So much easier getting through an empty plane! Duh!!

As we lined up to board they gave our plane to a flight going to Newark. So then we got delayed until they could find another plane. Flight crew was ok. I’m assuming since it’s a shorter flight they only offered water and coffee.

Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.

The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

no issues at all... Kudos to the food. This time was really really good

Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.

I travel frequently. The flight was late again... KLM should really try and be on time

The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.

I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.

Well....let's start from the point that I had to stay in airport for 12 hours instead of 2 that was scheduled. Poor company and even worst customer service. Never again....

The flight and boarding were easy peasy. I was traveling with my 4-year-old, so a smooth boarding experience was especially appreciated. My only piece of feedback is really about where our gate was in O'Hare. They've shoved four gates into a tiny corner of the B terminal and there isn't early enough room or seating for everyone. Not United's problem, but did dent the overall experience.

We liked the fully reclinable seats. Had center seats, so it was difficult to talk to spouse. Crew was great

Aisle chair was good and liked the foot bar preventing you from putting your foot in the isle, The breakfast on this international flight to Zurich was horrible (Europeans, specially, used to good food) may make this a dealbreaker for booking with United Airlines again. I agreed with my Spanish fellow passenger.

Dinner was okay but the breakfast was not eatable on the flight San Francisco to Zurich.

There was no screens on board AND the WiFi didn’t work. My seat was broken and couldn’t recline so I couldn’t even sleep. The flight attendants didn’t offer anything to make it more comfortable. It was such an old cramped plane, when the person in front of me reclined I couldn’t even open my tray table. All the United ads talk about guaranteeing everyone gets a screen!

The Wi-Fi was unavailable on this flight for some reason.

The flight was delayed almost 2 hours. Bad customer service etc. I will never fly Luthansa. Ever!!!

On time take off…US cabins look tired and need of refresh!

Fine. Though no food or entertainment so the survey needs to be updated with those options.

Unable to initiate refund/reschedule the ticket #worst experience #lost 900$

Flight was delayed for almost 3 hours. Communication of gate change was poor. Email and screen said one gate and it was a different gate from that. Gate changed first to 64 B and then to 64 C. Originally it was 68B. 64C was not communicated properly!

This was a red eye return, so I doubt there would be anyway to make it better. Other than adding beds.

Direct nonstop flight was great. Flight was delayed and the crew announced a 2h delay on the sound system. 30 min or so later I hear my name on the sound system for immediate board. Several other passangers were late too. Reason: The crew incorrectly announced a 2h delay when in reality they meant a new boarding time at 2pm.

Plenty of room in the exit row. Sat on the plane an hour before taking off.☹️ Landed late and had to wait for gate availability.

Flight was on time early arrival better entertainment good staff.everything was excellent

Delayed leaving. On arrival we were taken to the airstrip and had to get off onto an over crowed bus, not all that passengers fit. Drove around the airport for 20 + minutes. Taken off the bus told to go upstairs 3 flights then all the passengers had to walk a mile or more , those of us old there was no one to direct us to were to go. I asked several people with no answers. Once I got to baggage claim my bags were not on the right bag claim. Once again asked for help and finally someone found my bags on a different carasel. Very frustrating.

Excellent host on board. Not so friendly check-in staff. Older plane with no food or entertainment due to short flight. Friendly captain and crew.

I don’t think there was entertainment? No mention of it. It was a good flight. Only complaint was my seat cushion was not attached and kept slipping.

They canceled the flight on us very close to the flight date .

Will try to not fly with them again. Delays because of weather but got redirected to an airport where I could not make connection.

Staff didn’t care in business class. Closed the door on my mom while she was on the jetbridge and flight attendant told me she would make it from the connecting flight. They lied. My luggage was damaged on arrival. No success in filing damage claim.

Boston Logan is a crummy airport - signage is terrible or lacking in areas. Boarding seemed to be a free for all and with all the different airlines speaking, you couldn't tell who was supposed to be where and when. Plain and simple, airlines should board from the back of the plane to the front. Also someone was sitting in my seat. By the time that was figured out, I had to place my overhead behind me which made de-planing more difficult. Logan is not Lufthansa's fault so that is not on them, Boarding is on them! Still, overall it was a Good Experience flying with Lufthansa. This is not my first flight with them...

Overall, the flight was comfortable without any serious issues. Transit through Frankfurt airport was a little confusing, but not too difficult if you follow the signs

There was a screaming child behind our seats. This prevented us from getting any sleep during the night.

There was a screaming child just behind our seats. This prevented us from getting any sleep during the night!!

Staff disappeared after dinner service until breakfast, no help with beds, no help running to our gate to catch connection cause flight was late, our luggage didn’t make it, took over 24 hours to get luggage to hotel, no compensation!!

Everything was good except food. I believe there is room for improvement

Houston to Porto flight delayed landing made us miss our connection. Tried to get on standby for the next flight and even though the lady knew we wouldn’t be able to get on it and she sent us down there. We sat there three hours and then we’re told there’s no way you’re getting on this flight. So we had to go to customer service and ended up having to spend the night in Frankfurt and missed a whole day of our vacation in Porto

my flight was at 3:45 after that they delayed to 4:40 I have transit from Chicago to Frankfurt and Frankfurt to vina airport from vina to Erbil buy the Time I come to Frankfort my other flight left me I have to stay at airport all day with my 5 kids ask for help no one help me I spent at airport almost $450 just for food was horrible flight ever I call and ask for hotel from united customer service they been telling me we can’t provide any hotel I need some refund or fixed my flight when I return to America need some one respond my email