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Old cabine without flat bed in business for a 12 hour flight is not acceptable

Generally good. The crew is excellent. The food could be better.

Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

Business class in the second leg - CDG-EVN was a disaster.

I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.

No birding was given for next trip on same carrier, food was very moderate.

We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came

The line at boarding was not well organized and managed

Sky priority means you get to use the KLM business Lounge.

The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks

Non stop flight from Barcelona to Rome, arriving on time.

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

Boarding was very poor as the flight was initially delayed. We were told the flight would be at 21:40. We were with our 10 month baby who was sleeping. I received an email from Kayak which said the flight was now due to take off at 21:04. When we checked the screens at Gatwick we were told the gate was closed. The lack of communication was extremely poor and we had to run with our baby and there were many other passengers, including elderly people, also running to the gate. When we got to the gate, the staff had no reasons for the poor communication.

They stop online checkin above a certain capacity. We had to go to the airport to check-in at the desk. Or was offered to pay 7eur extra. Rip off.

It was a short flight but the seat was very straight. I didn’t need any service, but wifi was not available. In resume, a normal service. Nice, the punctuality. Thanks

Bought check in baggage but couldn’t do it at the kiosk, had to line up just to get baggage tag which was a very long queue with only 1 customer service agent handling all vueling flights. Had to wait about 45mins just to get a bag tag and drop baggage.

You have couple of KG's grace on checked luggage

Nous sommes parties de Copenhague avec plus de 2h de retard. L'avion n'a pas pu atterrir à Paris et après avoir encore perdu du temps en vol, a atterri à Bruxelles. Une navette devait nous prendre en charge pour nous ramener à Paris mais personne ne nous a renseignés, on a tourné en rond dans l'aéroport durant plus de 2h, sans trouver de solution pour rentrer (pas de train, pas de voiture de location...). Nous avons fini par monter dans un car affrété par une autre compagnie et qui nous a déposés à CDG. Ensuite il fallu prendre un Uber (il était plus de 2h du matin) pour rentrer, qui a couté presque 90 €. Donc non, je ne suis pas satisfaite des services de la compagnie Vueling.

Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

EverEverything was actually great. Except one of the male flight attendants had the worst BO and needed to shower and wear deodorant. It was horrible.

Speedy boarding is a waste of money when they herd you on to a bus and take you to the plane and it turns in to a free for all …very unsatisfactory

Speakers were blaring. It's like being in a Moroccan market and you keep getting shouted at with what's for sale

3 hours delay, non comunicated until past the time of original boarding, no assistance, witnessed land crew shouting at a passenger

very delayed boarding; the crew started the service extremely late and everything felt like they didn't want to be there and do their jobs; the pilot changed her mind about landing :))))))))) and we spent 10 more minutes circling around the airport before landing, eventually!!! lack of communication = lack of professionalism. she could have said 'ladies and gentlemen, due to us having taken off very late, we have lost our landing permissions and we'll have to wait some more', but she chose to shut up. big mistake that reflects poorly on the airline and herself.

Boarding process makes no sense for priority boarding or not since everyone gets crammed in a bus and everyone gets out without any difference.

Loupé l'avion pas pu embarquer mon bagage en soute. Pas compris l'heure de fermeture.

I hate Ryanair and have decided never to fly with them again, they treat you like animals on the way to slaughter and they never take responsibility for their errors and lousy service.

The flight boarded and departed Venice on time (more or less), the cabin crew were super friendly and efficient, the flight crew kept us informed of progress, and the flight arrived early in Dublin. All in all, this flight was as close to perfect as is possible to achieve. Well done, Ryanair. The fact that Ryanair aircraft arrive and depart from gates that are in the back of beyond in Dublin's Terminal 1 is a bummer - in terms of the length of the walk need on both ends of a return flight. But I suspect that this is not Ryanair's fault

Great flight and reminded that the logistics completely Astoria. No real story about victors, m

We each paid for 10kg checked in luggage. Flying out there were no issues sharing one case (20kg). Not so coming back. Additional £48 charge and unable to provide an explanation of why it was ok on one journey but not the other, or indeed what material difference it makes between 2x10kg cases vs 1x20kg case. Scam, and appalling from Ryanair.

Easy process and good flight experience The food good be better