Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
Low season | January |
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High season | July |
Cheapest flight | $195 |
Reasonably comfortable. We were about an half an hour late. But no personal impact. Seats upfront have a good amount of recline, but do not lay down flat. Food and drink can be improved. There are no soft drinks available on the flights. Water, juices, and wines are provisioned.
Reasonably comfortable. We were about an half an hour late. But no personal impact. Seats upfront have a good amount of recline, but do not lay down flat. Food and drink can be improved. There are no soft drinks available on the flights. Water, juices, and wines are provisioned.
Flight on time. Staff pleasant and responsive. Food could be much better. Snack before landing was a few dry crackers and a drink. Nothing else. There was a very lumited selection of beverages available on a 7 hour flight. No soft drinks, even in the front cabin.
Delayed departure of one hour and half, inflight entertainment NOT functioning. Plane did not crash and I arrived alive, so I guess it was a good flight.
This was a long flight - 6 hours - and nothing is truly comfortable for that long... but the flight crew was friendly and attentive. The airport in the Azores is small but we weren't there long enough to explore any amenities.
There is one flight a day and it was canceled with no explanation
Flight was ok. Food on way there great a pork dish way back tuna and pasta was not good. Flight attendants were great. Wish they had more soda options like ginger ale seltzer water. Good experience overall. Worst part of trip was car rental Klass company car broke down we were on side of road late night 4 hours awful awful experience all they wanted was 500 euros for help to come absolutely horrible experience we were scared side of highway they offered zero help!
Coming from USA it was nice to be treated nice for a change. Even though our flight was pretty short we were served breakfast. On time flight with very caring staff. Please teach American carriers how to treat people.
More space between seats and in bathroom. I don’t think there was any entertainment offered. If there was, I wasn’t aware.
Every meal/snack included something with ham/pork - even the cookies had "swine fat" (which we only knew because we thoroughly checked the ingredients). There were no vegetarian options, and we had not been given the option of pre-selecting a meal when purchasing our tickets or checking in. That made for a VERY long flight. We were fortunate that we had brought our own snacks as back-up.
Waited in line for hours just to get a boarding pass which would not print at the kiosk or load on my iPhone. Waiting again for about 45 minutes to get through passport control. Poorly managed airport. The flight and crew were great and the flight was very comfortable.
The boarding process would have been better. When people are flying internationally and the airline is a member of Star Alliance they cannot have different rules for carryon baggage. Brussels Airlines made us adjust the weight of our carryons based on their rules even though we were flying international and our next flight was with United which does not have weight restrictions for carryons. That was just ridiculous.
We waited in line for more than 30 minutes to go through the check in (after the staff summoned us). Once on the plane we had to wait almost two hours before takeoff. The copilot said that it was not their fault but that the plane had arrived late in the first place and lost the slot to leave again because of the heavy traffic, This is completely understandable in our times, but I would have expected a little bit of pampering from the staff. We received a tiny little cup of water because we complained. Not a coffee, not a cookie, no music on the plane, no plugs to recharge your cellphone. It was very cold inside the plane and someone asked for a blanket for a baby - very harsh answer from the staff, no blankets on this plane. I think they should review their instructions and team spirit as traveling is also the experience, not only getting from A to B. And it’s not fun to interact with staff that doesn’t seem like they are enjoying their job. And as far as I know and judging from the cost of the ticket Brussels Airlines it’s not even a low cost!
Terrible seats. Whoever designed the seats should try taking a long flight in it themselves.
The crew and the flight were excellent, the food might be better!
This was absolutely one of the worst experiences of my life. I came to Europe for a 2 week trip and the airline was probably the most disorganized airline I’ve ever seen in my life. They lost my luggage. I had tracking on it for just such an occasion and told them EXACTLY where it was in the terminal and they somehow failed to get it out on the flight that night, since we were leaving for Switzerland the next day there was no way they would get it to our hotel in time. Seriously, take another airline at any cost. It’s not worth whatever you pay…you’ll end up paying a lot more in the end. My medication is in the bag and I can’t get to it and don’t know how I will get it.
I missed my connecting flight due to long lines at security and immigration. Need improvements
Food quality is deteriorating each time, last year was very good. I avoid the plane food lately.
Been flying on various airlines, all over the world, for 50+ years. The food on Brussels Air was easily the worst I ever endured.
I felt the overall quality of the plane and food service was less than that of their partner airlines, United. An example was wine was served in paper cups in premium economy class. There was no real silverware, napkins or a welcome kit other than a pillow and blanket.
Boarding time was a bit slow causing the flight to not leave right at 5 pm,but other than that it was fine.
Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.
More water distribution throughout flight. Food quality poor and hot items delivered not hot on both attempts. Not United Standards
Everything was very good. Was able to change a make run flight leaving on direct earlier in the app -seamless!!! Well done
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
The flight was very good. Only complaint was that the usb charging connection did not work for either me or the seat next to me so we both had to use our own portable battery to charge our phones. I also liked the fact that I could purchase Wi-Fi for an hour instead of for the entire flight.
Your seats in the last 5 rows are terrible. My knees were jammed into the seat in front of me and the lady sitting there decided to recline it. Jammed my knees bad. I don’t know if I’ll fly United again.
Air conditioning in the plane wasn’t working at boarding, this resulted in a delayed departure whilst they addressed the situation. The cabin was uncomfortably hot.
Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.
Crew went above and beyond. I was able to upgrade to United Polaris within 24 hours of my flight departure for 30,000 points. Was totally worth it.
Pot and crew did a tremendous job landing in Savannah in the middle of the tropical storm. !!
Worst: long walk to baggage claim Best: left on time
The flight schedules are better than some airlines. Their website is terrible, it doesn’t store any information so every time you fly you have to re-enter the data. The flight was late taking off but we still got to our destination on time.
Great overall experience with TAP - would not hesitate to recommend for your next trip to or from Portugal
Correct meal and overall flight went well. 204€ for an extra luggage is simply exaggerated
Bused out to the plane, then back to the terminal. Plane was delayed for 2 hours - most of that time spent sitting in bus or plane with NO EXPLANATION of what was going on. Departure delay due to crew not showing up on time. FIX THAT. Why do your own international flights NOT have gates with ramps. Being 74 and having to carry my carry ons up and downstairs is awful.
Boarding the plane from 2 entries at the the same time front and back was ridiculous. I boarded from the back for row 7 and others boarded from the front for row 15, for example. We met mid-plane and had to squeeze past each other. Ridiculous
The flight was cancelled. the staff did not know how to arrange overnight, food and transportation accommodations required by law, causing long lines lasting several hours. the rebooked flight was then delayed 5 times from 9am to 4:45pm
Cancelled flight TP225 from LIS to MIA till next day
The flight staff was nice enough but the seats were not up to business class standards. The food was also not something I would get on any day. The seats we had were right up to the galley and the crew were very noisy with their chatting the entire flight which woke us up after we fell asleep and we could not get back to sleep due to all the chit chat! The flight was delayed and we were in transit for less than an hour in Lisbon yet there were no TAP staff anywhere to be found to assist pax who were worried about catching our connecting flight. Another thing that was poor in service was that, if TAP flies out of Rome at 5.55am, TAP should have a lounge open for your Business Class pax. We were told that the lounge opens at 5.30am yet TAP's flight is scheduled to leave at 5.55am. Why offer a departure that early when you don't have lounge open by at least 4.30am? It's been a very disappointing experience with TAP and we paid for Business Class. It is at best a Premium Ey class on better known airlines like Lufthansa, British Airways, United. It's at best sort of comparable to Economy class on Singapore Airlines but I still think Singapore Airlines Economy class service is better apart from the seats.
We had seats 1 D and 1E which is right to the front as there were no other seats available. It is right up at the galley and toilet. Whole flight was very noisy and busy and we didnt get a good flight or rest the entire flight. Its was a pretty costly Business class fare that felt like Economy class experience.
Staff was great. Space in bathrooms was very good. Boarding went smoothly due to aisles. I would like more room in coach. 2 more inches would be helpful. Lost luggage was a big issue; more on the administrative side than flight related, but diminished the flight experience.
Good but entertainment system was not easy and very buggy
Actual flight was smooth but we were delayed 70 minutes. Were promised to make it up to us but were given no refreshments
Flight was cancelled and I got rebooked with anther airline. Also had booked a direct flight and got a layover.
Did not fly HOU to SAT as flight was cancelled.
Very nice. Crew was excellent and our seats had great legroom which we paid extra for so I highly recommend this option when flying internationally.
Zero legroom or space in economy. Flight was delayed into Munich causing a missed connecting flight and other missed bookings. :(
Not good. They charged an additional $70 to check a bag we had already paid for on line with Lufstansa
They gave us free up grade to a roomier seat.
A major problem at the Frankfurt terminal. You see your connecting flight is on concourse A and you see signs for A, but when you start to walk out to A, only then do you find A is in another terminal which requires a bus ride, passport control and customs. If you sit around in the first terminal too long, you can miss your flight. We made ours.