Left on time. Arrived early. Turbulence coming in and gate not open due to early arrival but expected.
Left on time. Arrived early. Turbulence coming in and gate not open due to early arrival but expected.
The CX617 from HK to BKK was delayed more than 1.5 hours.
The plane was old and in new of a cleaning up and renovating on the interior. Seats and carpets were very worn and dirty looking. Cushioning on the seats was broken down and not as comfortable as newer jet seats. Food was a little below average but okay. Staff were friendly and hard working but did not pick up debris or food they spilled when collecting from the customers. But they were very helpful and professional.
This flight is frequently delayed. The connections seemingly are more frequently delayed. I’ve missed connections as a result twice on the same route to charlotte then Charleston. Final destination arrival has been the next day, twice in a row. No pilots, no crew. Too many excuses. Unfortunately, my days with American are over.
Entertainment was okay not because anything was wrong but it is a short flight so having no wifi is annoying but understandable. Crew was outstanding as usual
Those seats were way too narrow. I had the middle seat, one person was a very skinny person and we still couldn’t avoid touching each other anytime one of us moved. The other person was larger and we were basically sitting in each others lap the entire flight. There was zero entertainment. The flight was long enough to justify tvs, but no. Gotta sit there in your infant seat and twiddle your thumbs.
Flight was fine. It took an unusually long time to have baggage delivered to the carousel in ORD.
Average - flew with Jet Blue internal and it was far more comfortable and better food and entertainment. Notable difference
The flight got canceled due to mechanical issues, and he to be rebooked and missed my appointments for that day
The flight was scheduled to depart DCA at 12:30 pm but was delayed twice on the ground so that we were finally scheduled to depart at around 4:00 pm. Once we boarded, it was announced that takeoff would be delayed again to fix a hydraulic problem which delayed our eventual takeoff until around 5:00 pm. Once we departed, it was a smooth flight back to ORD. We did not get any explanation about what caused the original significant delay. In my experience, this happens frequently with AA.
Plane could have been cleaner. There were many crumbs and crud around the seat mounts.
I fly to the USA every 6wks on Ave and 99% of the time I fly Aer Lingus. If I fly BA I’m always disappointed. My only criticism is the food. I’m vegan and over the last year it’s got slightly better these last couple of flights but on the whole it’s not good! Salad and fruit salad for breakfast and that’s also the starter and desert for the lunch/dinner and the main is usually rice with fried veg 😳the pasta is pretty good though. That’s been the last 2 meals…. Everything else is fantastic.
the room on the plane was good but that is because flight not sold the other three seat and I had room. the food in terrible.
First the price I paid was excellent, my flight was full, but my seat was roomy. The one downside to the experience was they had games on the entertainment console. The guy behind me poked at my head about half the flight. I hope they get rid of this feature.
There were a lot of empty rows. As a single passenger I should not have been seated with 2 others. The WiFi didn’t work. The Kosher meal was awful.
They should. Heck planes more often not when they are suppose to be leaving causing delays
Thankfully not a full flight so although my headphone jack wasn’t working 100% on my window seat, I was able to move to the aisle seat. Food was fine, nothing great but tasty enough. Crew were friendly and made enough rounds. Always have a decent experience with Aer Lingus
Crew was fantastic got lovely food and plenty of water. Entertainment was good. Never had to ask for anything. Left on time and got to Seattle early. Luggage did not take long either.
Great hospitality and service! Seats are better cushioned then some
Great hospitality and service! Seats could always be cushioned better.
My worst flying experience so far. This flight was delayed a total of 42 hours and diverted to New York before it was finally cancelled. It was delayed 4 and a half hours in London. As we were scanning our boarding passes at the gate they advised that the flight was being diverted to JFK since the delays caused us to missed the open hours for Charlotte international customs and immigration. We were assured multiple times by airport personnel, flight attendants, and the Pilot that we would land at JFK go through customs and immigration and then reboard the plane to fly to Charlotte in the same night. When we landed in New York the pilot advised us as we were retrieving our carry on luggage that we were delayed till 10am the next morning and to see guest services to get a room for the night. During this time I had to purchase a room for a family member in Charlotte which drove over 4 and a half hours to pick us up from Charlotte. This could have been avoided if American Airlines had been up front about the delay. Then after standing in line for over 2 and a half hours at guest services we were taken by taxi to a hotel 30 minutes out of the way. Luckily I looked for other flights that night and found one at 8 am to get on. The initial flight which we were scheduled to fly to charlotte in was delayed 12 more times and was finally cancelled 42 hours after it was supposed to land. I am unaware of what happened to the guest that were supposed to fly on the flight after we were placed on another flight but 42 hours in delays for a direct flight is absolutely ridiculous.
The boarding to Gatwick was a breeze but the boarding from Gatwick was a nightmare. The onboard service to Gatwick had a lot to be desired but the onboard sevice from Gatwick was amazing ! Very nice,friendly and funny ! Would I recommend BA to anyone.? ! Yes I would!
Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.
It was a flight operated by Aer Linus for BA and the plane and crew were very good but the food selection was average.
Flight delayed an hour due to plane maintenance issues after getting in line to board. Issue was plane galley ovens which eliminated hot meals for overseas flight. Cold selections were limited due to availability. Drink and meal service (already an hour delayed) was very slow. Upon arrival in Nashville, had to sit at gate for about 15 minutes before disembarking with no explanation. Local police then boarded plane as we were disembarking so maybe that was the issue.
Leg space was not enough. The meal was not satisfactory.
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Poor technical details on this plane. 1) There was no WiFi on an 8 hour long-haul flight. So no work could be done. That's below the standard expected for airlines these days. 2) The power outlet at my seat was busted and not working. 3) The headphone jack was loose and I had to keep adjusting my headphones to get good reception, or when it slipped out. - The flight was delayed to due mechanics. Sometimes this can't be avoided, I understand, and it's a big inconvenience to arrive that much later when traveling across time zones (then arriving at 4am from the prior time zone). - Also unique to this flight, the northern lights were visible on the right side of the aircraft, but I only found out after we landed (b/c again no wifi). I understand there are considerations about people being out of their seats to look, but I feel extremely disappointed and resentful that I wasn't told so that I could have a chance to look at this probably once-in-a-lifetime cosmic event from a view in the sky. - Flight crew was otherwise friendly and helpful.
I would have preferred something lighter for the second meal. Maybe a small sandwich .
They cancelled our flight the morning of departure at 4:30am.
Newcastle upon Tyne (NCL)United Kingdom
Chicago (ORD)United States