Boarded the plain and had to wait 1 hour for crew Captain to arrive from another flight
Boarded the plain and had to wait 1 hour for crew Captain to arrive from another flight
The space for legs in coach is better than other Airlines you can even cross your legs!!
Comfortable seat, plenty of leg room which is so rare, overhead bin comfortably accommodated my carry-on bag. Deli box was tasty, service was good, bathrooms were clean. Uneventful flight, which I appreciate. Departed on time and landed early.
Honestly, there was not much they could do. Due to wind, the flight was delayed for several hours because we had to be diverted to San Jose where we needed to refuel before departing to Hawaii. Wish they had offered some snacks during the delays/diversion because we had to wait such a long time to finally get our food served during the flight after leaving California.
They canceled the flight 30 minutes prior to departure without any heads up.
All parts were excellent, especially staff at bag tag printing and inflight crew. Just the normal differences from past air travel could be improved but we’ve learned to accept those—cramped seats, minimal food/beverage, etc.
Better organizing of entry and exit onto the plane regarding all of the baggage people haul on. There should be a better system so those with no baggage can get in and out more quickly. The baggage haul-on situation is absurd.
Attentive crew. Best of all was the empty seat between me and my rowmate.
We had a very scary attempted landing in Palm Springs and were redirected to Ontario. It was a stressful flight.
Every thing means , crew, service, timing, boarding is very good.
There was a loud squeaky sound the whole time we were flying.
I didn’t not like that I could not select my seat and ended up with the worse seat.
The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
Great, on time departure, friendly and accommodating crew, great leg room, Smith flight
Plane was turned around due to fog half way into the flight, Delta did not properly direct passengers to stay on same flight and instead failed to properly rebook on Alaska
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
You need to be a hacker to get the (Free) WiFi
I guess they don’t serve drinks on planes anymore
All flights were on time and boarding was issue free
Water service would be great. The way they board is terrible. Slow passengers first😂😂 They need to smart up a bit
It got me where I needed it to; not much more. It had no competition so that was why I chose it.
Plane didn’t even make it off the ground. We all had to get off and walk to a different terminal (lots of confusion) to get on a different plane. Landed fairly late, connections missed.
Crowded flight, but upbeat and kind crew. Pilot greeted us at door, flight attendant thanked a number of “special” passengers for their business, another addressed an eight-year old boy as “young man.” United obviously trying to up their game, but though all of that is nice and notable, flying still feels like moving along a human assembly line, being herded into one small space after another (boarding areas with too few seats, planes with limited personal space, shuttles (IAD) packed too full.
It was ok until we got to DC and I wanted to use my United Club pass and the snobbish receptionist said that they don’t take one pass. It took me everything itch of patience not to tell her off
Food choice was poor and we had to buy on board snacks.
A good, solid, no frills experience. Departed and arrived on time, staff were pleasant and attentive. Loved the Bluetooth connectivity on the SJC to IAH leg. Being able to watch movies and listen to them with my noise cancelling headphones was lovely. Missed that on the IAH to LHR leg (so I put the wired buds on and my over ear Quiet Comforts over those).
We were offer chocolate cookies , not everyone eat chocolate. Thank you
Lost luggage again. Our second trip to Mykonos, and 2nd time no luggage.
The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip
The flight was great until towards the end when the flight attendant read an excessively long commercial for purchasing an american airlines credit card. The worst part is that we are doing a lot of traveling this year so i was actually interested in getting the credit card, but I was so annoyed with the long commercial that I completely dismissed the flight attendant bringing around the information. Next time, keep the sales pitch to 10 seconds and then pass around the brochures!!
Nice aircraft. Plane was PACKED full and distance between seats was tight. Had it been more than a two hour flight it would not have been tolerable. I had much more knee space on the JetBlue flight I went out on.
New ridiculous policy by american destroyed my allegiance to american. As a million miler with american, I expected it would be easy to get on an earlier flight when I got to airport earlier than expected, and save a five hour layover. WRONG. The online app would not let me switch flights, So I called, and was promised a call back in 90 minutes. HAH! The customer service desk at DCA said “we no longer have access to changing a flight on our screens. If the app couldn’t do it, I should send a letter to American, but there’s nothing else possible!”
I am tired of being nickel and dimed for seat location, checked luggage and carry on bags. That is why i rarely fly anymore.
Apart from the delay due to unforeseen circumstances. The leg from sjc to dfw was fine. It was the leg from dfw to orf that we encountered issues mainly due to the flight attendant crew not being friendly. We had two small children and we needed some assistance to warm up milk so the baby would sleep. The crew just didn’t get it and made things very difficult. One made a remark that the baby’s dirty diaper smell was a “gift” to the plane in a rude way. Normally I’d brush that off as a funny comment if the rest of the trip the attendants were helpful or understanding of the difficulty we faced. But that wasn’t the case. We were met with rudeness on the second leg. Whereas on the first leg the crew were so nice and helpful.
It was right on time and crew were very courteous
Great flight. Boarding was efficient and quick. On time departure and smooth flight. Flight arrived early at destination. Good experience.
Literally the worst experience ever and I had my service dog with me. Flight was supposed to leave at 1:51 PM but the plane arrived late. They boarded us around 3 PM and kept us on the plane for an hour saying that due to weather conditions in Miami, we could not takeoff yet. After waiting for an hour, they deplaned. And then they will not give us our bags back that we could just leave and schedule for another flight. Every hour they kept updating saying we have to wait another hour without any explanation as to what was going on. Eventually, I went to customer service to change my ticket, but by the time I made it to the front of the line, they started boarding my flight again. And then when we got onto the flight, they said there were two flight attendants That were past their shift. They kept us on the plane for about another 40 minutes until they told us they had no other flight attendance and had to deplane again. Then I gave us hotel vouchers and told us we would be on a flight at 6 AM the next day. At this point it is about 9 PM. I get to the hotel with my dog, who hasn’t been able to go potty for about eight hours. When I arrived at the hotel, I got a text alert saying my flight has been canceled at 6 AM and they moved past to 5 AM, however the hotel shuttle doesn’t leave early enough to make it to the airport for 5 AM flight. So me and some other passengers got a cab after about three hours of sleep to get back to the airport. This was the worst experience ever.
Their computers were down upon arrival to the airport. They were unable to figure out how to board us. We were delayed over an hour and a half.
Overall it was a miserable experience... I will never fly spirit for more than a 3 hour flight or overnight.
Kayak does not know that spirit airlines charged me $70 to fly. But the bag check-in was $89 each way. This is false advertising to lure people. Spirit airlines sends bunch of emails after flight purchases to buy wifi, better seats, priority boarding, secure reserved seats. This is false advertising. Up front pricing. I would of flown jet blue or Alaska airlines.
One hour late taking off. Concerning, very hard landing. Uncomfortable seats with no recline. Extremely slow baggage claim. Very professional, knowledgeable flight attendants. Brand new, very clean plane.
Can’t say there was anything I particularly liked. Seats were very tight, leather wrapped plastic. I followed up a much longer and cheaper trip from Honolulu on southwest, everything was phenomenal, this flight was the exact opposite. Blows my mind they charge for water of all things. One of the attendants seemed very rude, I watched a taller gentleman a couple rows forward with his knees pressed into the back of the seat ahead, while the woman in that seat leaned forward the entire flight, I’m sure because she could feel his knees. I’ll be avoiding spirit like the plague from here forward.
Didn’t make the connecting flight due to a delay on our first flight.
I felt scam to have to pay $50 additional for my carry on luggage which was free for my other airline.
Enjoyed the experience, on time flights, friendly staff the WiFi was intros d kept cutting out.
Awful experience. Both flights were delayed several times with weather but also crew members being the official cause. The vouchers are unusable and insufficient ($50 voucher to fly the same crappy airline is a joke for putting me on a red-eye that landed at 3:00 am). The aircrafts were old and uncomfortable (have a real pocket on the seat, for crying out loud!).
Its so random that they only allow 40 pounds on checked bags when all airlines take 55. They then charge you for each 10 extra pounds, so my checked suitcase was $130 and the flight $30 ... its like whattt, im for sure not traveling with Spirit again
It wasn’t as horrible as I would have expected, however, to not provide water and change so much for bags is a ripoff to say the least.