Cabin crew very friendly and pleasant. Flight left late but we didn't know why. Alaska Airlines app was not user friendly -- app wouldn't let us upgrade our seats, but no indication if flight was full. We wound up having to call the airline to request an upgrade and we were told none was available. Waste of time. Baggage retrieval was easy.
Cabin crew very friendly and pleasant. Flight left late but we didn't know why. Alaska Airlines app was not user friendly -- app wouldn't let us upgrade our seats, but no indication if flight was full. We wound up having to call the airline to request an upgrade and we were told none was available. Waste of time. Baggage retrieval was easy.
The boarding gate is literally just an aisle to the concourse. There is no seating and it's shared with several other airlines. It's crowded, hot, and standing-room only. It's difficult to hear gate announcements over the PA system with too many other carriers crammed into a small space. I've enjoyed flying AA in the past on the west coast, but the BNA single gate experience is horrendous! Never again from BNA to SEA with AA.
It was a partial full flight. But even with a spare seat it was hard to get comfortable More on me being a wide body probably
Our flights using Alaska Airlines went great! All of the flight attendants were very friendly. Big shout out to the pilots for getting us to and from our destinations safely!
I can’t complain. Perhaps passing out headphones, but it was on me to bring my own since I could have used some for my personal device.
I liked only the crew. The flyght was too much fast, faster than it should be, on 20 min faster, but not safer, I experienced on myself astranautic overload from suddenly appearing in the sky and all the vibrations of the turbines, because I had my place at the level of the wings. Pregnant woman should not be seated on the level of the wings with all turbines, pregnant woman should be offered to charge place to seat closer to front or in the back, but not at the level of all the turbines. Vibrations of turbines are not healthy for pregnancy. I hold all the flight my belly in my hands to avoid miscarriage. If it would be longer flying distances, I could have miscarriage with Alaskan airlines.
I didn't have food or use entertainment, so those evaluations are invalid.
I do not feel the priority seating I paid for was was adequate for the cost. there was no difference from coach on any other airline, and it was very uncomfortable
First flights on Alaska Air, and I will go out of my way to fly them whenever I can in the future. An incredible experience, above and beyond any other airline.
It was warm on the plane. Perhaps the people who were coughing quite often should be encouraged to wear a mask?! It was a long 4 hours.
The back seats are crowded and at times uncomfortable. I guess that’s part of the price of paying less for a seat.
My journey from Rome to Seattle contains two parts, first from Rome to YYC then transfer YYC to Seattle. First part from Rome to YYC was wonderful. Fly on times, easy boarding and comfortable seating and good meals. Second from YYC to Seattle is terrible, delayed three times before boarding. No meal, no water, no entertainment. Landed in some corner of airport , walking in bitter cold night and taking the bus. My friend told me that Westjet is the best airline in Canada, I doubt it
They lost our luggage and didn’t return it until 15 days AFTER we got back.
Adequate though food was not great and no alcohol abailable
Great Experience! Flight was ahead of schedule and very smooth! Wonderful flight
Boarding, staff and flight great. A bit disappointed with no in flight online entertainment but I'll live. Landing was a bit of a jolt (more than usual) but hey everything else was smooth. LoL
For some reason there was a change in the cockpit which delayed us by an hour
flight changed by airline. then could not check imto mew flight because kiwi had messed up the reservation. still waiting to depart…
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
Prepaid for my seat selection over a month in advance only to be told when I arrive at the airport that the plane has changed and no pre-selected seats would be honored and refunds would not be issued immediately. Was forced to separate from my traveling companion Air Canada. Unsurprisingly was no assistance in this whatsoever. Plane. We got switched on to also has no entertainment options available
This was a red eye return, so I doubt there would be anyway to make it better. Other than adding beds.
Excellent host on board. Not so friendly check-in staff. Older plane with no food or entertainment due to short flight. Friendly captain and crew.
It took 66 hours to get from Seattle to Tel Aviv. As a minor, I was left for more than 12 hours in Toronto and Frankfurt without hotel and food vouchers. It took 5 layovers. It was insane and not okay
Flew SEA-CA, then CA-NRT. First flight was short but very uncomfortable, dirty, and had very small overhead storage space. The seats and fans were not cleaned and had visible dirt on them. Second flight was perfect.
Lost my bag. My first ever flight with them that they forced me to gate check my bag on, due to them having a 30 year old plane with small carry on bins, and they lost my bag. Never again.
I liked Seattle but nothing air Canada did there was any good at all neither was kayak as when I purchased my flights the price I purchased at was not what kayak charged to my card and there has been no responses to my emails ....
Glad to see the staff of Air Canada take preference in protecting their customers from unruly passengers before they board. Well done
Plane was not clean. Overhead binds and seats were not clean.
Our flight was delayed twice. I was told in Seattle that my bags would go through all the way to Melbourne. I then double checked in Vancouver and was told no they won’t. I’ll have to pick them up and recheck in to my new flight. With the delay in Vancouver I missed my flight in Brisbane. The time we were given to eat dinner was maybe 20 minutes before they came around to collect dinner. I was only halfway through. Just thought air canada would be better