Rent a Lexus in Cancún
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Companies that offer Lexus car rentals in Cancún
Avis
5.1
Fair
34 reviewsCleanliness
6.7
Comfort
6.0
Pick-up/Drop-off
5.4
Value for money
5.5
10 locations in Cancún
Locations in Cancún
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Jan 2024
2.0 Poor
Dec 2023
2.0 Poor
Oct 2022
Hertz
3.7
Poor
60 reviewsBest rated
Cleanliness
5.7
Comfort
5.1
Pick-up/Drop-off
3.9
Value for money
3.4
10 locations in Cancún
Locations in Cancún
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
2.0 Poor
May 2021
Pros:
Car worked fineCons:
2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.2.0 Poor
May 2021
Pros:
The friendlinessCons:
The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming people2.0 Poor
Apr 2021
Cons:
This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.2.0 Poor
Mar 2021
Cons:
The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great dayDollar
3.0
Poor
54 reviewsCleanliness
5.2
Comfort
4.3
Pick-up/Drop-off
3.2
Value for money
2.9
6 locations in Cancún
Filters
Reviews
2.0 Poor
May 2021
Cons:
I got different car than I requested. It was twice the price as it has been told on the internet. Never again!2.0 Poor
Mar 2021
Pros:
Nothing was easy, I was over charged, forced to drop off a day late bc hertz/dollar service is terrible. No contact possible with any actual location, the list goes onCons:
Everything!! Precise billing prior to pick up and drop off. No scam charges, very dissapointed all around with the rental experience4.0 Mediocre
Feb 2021
Pros:
Van was cleanCons:
Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!4.0 Mediocre
Dec 2020
Pros:
The staff was friendly but they always try to sell something that i did not ask for and I do not need, even after you decline the offer the keep pushing things like hotes, packages and the car insurance which is 3x the price of the rental car.Cons:
The drop off was pretty bad. The free shuttle drop us off in the wrong terminal and left such in a hurry that when I try to talk to the driver to take me to the right terminal he had already left and we almost lost our fly.3.2 Poor
Mar 2020
Cons:
Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak2.0 Poor
Jan 2020
Pros:
Nothing, bad service. They tell lies and do not comply with reservations and pricesCons:
first of all they should comply with what they offerThrifty
2.6
Poor
46 reviewsCleanliness
4.4
Comfort
4.0
Pick-up/Drop-off
3.0
Value for money
2.4
5 locations in Cancún
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.Cons:
Terrible experience from start to finish.2.0 Poor
Jan 2021
Pros:
everything2.0 Poor
Jan 2021
Cons:
To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company5.2 Fair
Aug 2018
Pros:
Car was clean and reliable. I had no issues with the car whatsoever.Cons:
What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done2.0 Poor
Apr 2018
Pros:
NothingCons:
I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again9.2 Wonderful
Mar 2018
Pros:
Pick up and drop off take ages. It staff were accommodating and vehicle was great194 travelers who rented a car in Cancún gave the car agency they used an average rating of 3.7
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Neighborhoods in Cancún
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